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          City Government

          City Of Pembroke Pines

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in City Government.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/06/2025

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Have been at the Dental specialist Group since 2023 I had tissue to build up my gums and implants put in so my bottom Dentures wouldn't move my top one fit perfectly. But the bottoms didn't fit right and now I have 2 bottoms that don't fit they refined the second one still don't fit so they did a new impression this one was getting fixed because it was filed down to much .It was supposed to be ready 4 weeks ago. I had an a 1pm appointment whe I got there it was closed. I called all of their offices got no answer. I called today same thing no answer. No one has contacted me my teeth are at the Pembroke Pines office and I had to pay 1500 more to make them I have already paid 6000 dollars I have a loan that they got for me . Now I believe they went out of business I still don't have my Dentures. I want my money back that I payed for work they didn't do. They are stealing money from people over charging . And I still have no bottom Dentures that I payed for. I need them what can I do. I'm on social security and don't have money to start over again. I got scammed I thought they were legit they were in business 7 years. Please help me. ********* *******.

          • Initial Complaint

            11/13/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            From the past several weeks, ******* has been digging around our community installing fiber optic cables. As a result of such digging, they have damaged our water pipes. Although they claimed that they "fixed" the issues, water is still leaking. As a result, the Pembroke Pines **************** sent me a water bill for $253. My average water bill is around $70 every month. When I contacted the City of Pembroke Pines, they say is my responsibility, even though I never gave consent for ******* to dig into my property and /or damage my water pipes. I am seeking a resolution into this matter, and get reimbursed for a water bill that I didn't spend.

          • Initial Complaint

            12/21/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I was double charged for water because of what seems to be an embezzlement within the city - Im due a refund because Im moving. A neighbor likely stealing off me works for the city of Pembroke Pines as a police officer- and another is a municipal employee.

          • Initial Complaint

            11/06/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I sold my property at ****************, Pembroke Pines, ***** on November 26th, 2021 (Account #**************) As a resident of Pembroke Pines city, I received utility services from the City of Pembroke Pines. After selling my home, I requested closing my account which included a direct debit, However, I still received the Utility charges and debits for the month of December ($82.59). Despite calling multiple times to the ***************** I was promised by *********************** a refund by check to the address on file. I have followed up by email to *********************** to no result. As of today, I have never received the checks nor communication on the refund for the incorrect debit.

          • Initial Complaint

            05/10/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            The company is called ***************** Services and has been harassing myself and my mother (of age 95) who lives in ***** (which is where I am from Originally) now living in ** for over ten years. They call me consistently stating I owe money to them for a Bad Check and they are collecting for retribution to this check. First off I do not or have not had a checking account with physical checks for over 10yrs. Additionally, they only will tell me that its for a company called EZ money... which I honestly do not remember (and the gentlemen from this company stated I was playing the stupid card here - because I was asking questions) which is not possible because I have a very good memory. I have asked what is the date of this so called transaction again he will not disclose this information. (I filed bankruptcy in 2017 and is was Discharged and most of the loan companies were listed... they say they do not recognize Bankruptcy's) He also stated that they sent me information on this, which I would have remembered and would have acted upon it immediately if this was true. I spoke to several other loans agency here in AZ and they explained to me first off PAYDAY loans are illegal here, and if it was a loan it would have been a registration loan (which they told me they do not send out for collections). So, I as I dug further I found that the text number which they send to me is a Washington ** number *************.. and not a pembroke pines #) and when you go to verify this number it states its a SCAM number.... and additionally when they call me here in AZ they use local numbers to throw me off (those calls won't show up as scams).I have filed with the *** and the BBB also with **************************... and of all the complaints NOT one has been answered by this company... I did also learn that I am not the only one, they currently have over 181 complaints against them filed with all three agencies. If this is your District you have a major scam c

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          NR

          This business is not BBB Accredited

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          Contact Information

          601 City Center Way Fl 4

          Pembroke Pines, FL 33025-4459

          Visit Website
          (954) 450-1040

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

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