Reviews
2 Customer Reviews
Review from Glenn H
5 stars03/10/2023
A big thanks to all the crew of Sunfarm for making this project easy on us. A very high standard of Professionalism from all involved. Again, thank you.Review from Heather C
1 star10/25/2022
False Information. Huge Mistake. When we started inquiring about a solar program, I spoke with an agent at Sunfarm who promised me the world. He said we would have a battery and that our panels would be able to work during an outage. This was not the case. He said that we would only have a 7$ light bill. This was definitely not the case. When I emailed the agent that I had been working with to question this, I was informed that the employee "suddenly left" the company. No one cared that he messed up my entire order. "Oh well nothing we can do, the panels are functioning fine." Yes, the ones that were put are working fine, but THERES NOT ENOUGH. The previous employee only put us down for a little more than half of the panels we needed. So now I am stuck with a $300 light bill and $140 solar payment. NO ONE WILL DO ANYTHING TO REMEDY THIS. I'd give anything to give them back and start over with a (more) honest company. I've had two local companies come out to give second opinions and they told me the exact same thing. There's not enough, and I am not the only one who has had problems with them in my area. Just Beware... -Heather Corkran
SunFarm Energy Response
10/26/2022
Hi Heather, Thank you for providing feedback to us on this matter. We strive to give our customers the best possible service and we’re sorry that this hasn’t been your experience. We do our best to be the experts in our field and take pride in offering up-front, honest solar services that are designed for our clients’ needs. Whether that’s 100% offset, or a partial offset, we know that customers’ energy needs can fluctuate and sometimes solar can’t always cover those additional costs. From our records, I can see that you have spoken with members of our team several times to address your concerns and we have done our very best to assist. We would be happy to discuss a solution to cover the new additional energy costs you are experiencing, and we would be more than happy to speak with you further about your concerns. Please reach out to us at any time at 850-472-0341.
Customer Review Rating
Average of 2 Customer Reviews
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