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Business Profile

Credit Card Merchant Services

AllayPay, Inc.

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27 Customer Reviews

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  • Review from Lalit A

    5 stars

    10/29/2024

    The company is fantastic, with the best customer support I've ever experienced. After recently switching to a cash discount model, we've saved thousands annually. I couldn’t be more grateful!

    AllayPay, Inc. Response

    11/18/2024

    Thank you so much for your wonderful feedback! We're thrilled to hear that youve had such a positive experience with our customer supportits what we strive for every day. Knowing that switching to the cash discount model has helped you save thousands annually is exactly the kind of success we aim to deliver for our clients. Your gratitude means the world to us, and were equally grateful to have you as part of our community. If theres ever anything more we can do for you, dont hesitate to reach out!
  • Review from Kartik P

    5 stars

    10/23/2024

    We use Allay Pay for our high-risk merchant processing, and I can't recommend them enough. In such a high-risk space, trust is everythingafter all, you're dealing with sensitive financial transactions and hard-earned money. **** and his team embody exactly what you need: trustworthiness, responsiveness, and expertise.They go above and beyond to ensure our business is always a priority, providing smart solutions tailored to our needs. Anytime we have a question or need assistance, they respond promptly and professionally. With Allay Pay, we feel confident that our processing is in safe hands, allowing us to focus on growing our business. If youre looking for a partner you can rely on, especially in a high-risk environment, Allay Pay is the way to go.

    AllayPay, Inc. Response

    11/04/2024

    Hi ******, Thank you so much for your kind words and for trusting us with your business! It means a lot to us that you feel secure and supported in such a sensitive area. **** and the team are truly committed to providing responsive, reliable service, and were thrilled to know thats making a difference for you. Heres to many more years of partnership and growth together!
  • Review from Gurnoor K

    5 stars

    10/21/2024

    It has been a great experience working with AllayPay! The team ensures that their customers get the best service and support. Looking forward to doing some more great work with them!

    AllayPay, Inc. Response

    11/21/2024

    Thank you for such a amazing feedback! We strive to make every experience exceptional, and it means the world to us that you felt supported. We're equally excited about creating more amazing opportunities togetherheres to more great collaborations ahead! 
  • Review from Tyler N

    5 stars

    09/13/2024

    AllayPay has been excellent to work with. The best part of this company is the customer service. The respond to calls or emails quickly and are always happy to assist with any concerns.

    AllayPay, Inc. Response

    11/04/2024

    Hi *****, Thank you so much for your kind words! Were thrilled to hear that youve had a great experience working with us, especially with our customer service team. Its important to us that every client feels supported. We truly appreciate your feedback and we look forward to many more years of partnership ahead.
  • Review from JACOB C

    5 stars

    05/06/2024

    When it comes to payment processing AllayPay is the tops. When working with a payment processor, someone who helps business owners collect money, you want to make sure you have someone that knows what they are doing and that group is AllayPay. Top Notch, 5 stars for sure!!

    AllayPay, Inc. Response

    05/09/2024

    Thank you so much for the glowing review, *****.
    We are thrilled to have you as an agent of  AllayPay and look forward to working with you to grow your business over the years. We truly appreciate your kind words!
  • Review from Rebecca P

    5 stars

    12/02/2023

    Great job with getting my high risk merchant account set up! ********************** made it an easy and fast set up process, for my online adult toy sales business. Great friendly staff that responds right away, great pricing too. If you are in need a merchant account set up fast, I would choose AllayPay! Thanks again!

    AllayPay, Inc. Response

    12/05/2023

    Thank you so much for taking the time to leave us such a wonderful review, *******. We are thrilled to be working with you and look forward to helping your business grow. 
  • Review from Jose T

    5 stars

    12/01/2023

    As an AllayPay agent, I'm so pleased with their level of support. I was trying to integrate Authorize.net with Ecwid for one of my merchants. They provided clear instructions, but nothing we did worked. Their team contacted ***** directly on our behalf, and sure enough, there were settings that ***** didn't have turned on. They saved us hours of aggravation, and I'm happy to report that we are fully up and running. They are amazing!

    AllayPay, Inc. Response

    12/05/2023

    Thank you so much for taking time to write us a review, ****. We are absolutely thrilled to have you as an AllayPay agent and are excited to help you navigate the payment processing world while avoiding aggravations. 
  • Review from Barbara D

    5 stars

    11/28/2023

    I'm thoroughly impressed by Jeff's dedication to his clients at AllayPay. My issues were resolved faster than any other service I've used. Their claim of single point of contact isn’t BS, finally don’t have to get the run around any longer!"

    AllayPay, Inc. Response

    11/04/2024

    Hi *******, Thank you so much for sharing this! Were thrilled to hear that our Team's commitment made a difference for you. Quick resolutions and avoiding the runaround are exactly what we aim for at AllayPay. We're grateful to have you with us!
  • Review from Kathy H

    5 stars

    11/15/2023

    CD Universe would like to thank AllayPay for coming to our assistance when we needed a credit card processor. AllyPay was the only processor who was willing to work with CD Universe. **** and his team took the time and made the effort for CD Universe to be able to process credit cards. Their service did not stop there as they went above and beyond by providing assistance in the implementation of the new credit card system. AllayPay is still available for any issues that come up. **************** at ********************** is exceptional. CD Universe would highly recommend AllayPay to any other company in search of a credit card processor.

    AllayPay, Inc. Response

    11/17/2023

    Thank you so much for taking the time to share your experience in such a wonderful review. We are thrilled to be part of your payment processing journey and look forward to helping your business thrive. 
  • Review from Josh B

    5 stars

    10/13/2023

    AllayPay has amazing customer service. We have been throughly pleased with them from day 1. ********* is amazing!!!!

    AllayPay, Inc. Response

    10/16/2023

    They you for taking the time to leave us a review, ****! We truly appreciate working with you and are thrilled to hear that our team is meeting your needs.

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