Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Auto Upholstery

Auto Interiors by John O, Inc.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Jordan H

    1 star

    11/07/2024

    I paid $800 for a headliner repair. I was delivered the car back with a newly non-functioning sunshade. I requested the repair, was blown off for months and finally turned away completely and told one job had nothing to do with the other. So I get to pay to have the headliner taken down again for a simple clip that was missed upon reinstallation of the headliner by Johno. Buyer beware.

    Auto Interiors by John O, Inc. Response

    11/08/2024

    I understand your concern about the sunshade that you had installed by some one else . However, I only worked on removing, reupholstering  and reinstalling the headliner. I did not work on the sunshade, sunroof cassette, or any of its components, which were installed by a different technician. As I mentioned before, the sunshade not being attached correctly likely stems from the installation process performed elsewhere, not from the work I did on the headliner.


    If there are any issues specifically with the headliner, Im committed to addressing them. However, for the sunshade issue, I recommend returning to the installer who handled the cassette installation
  • Review from Jen G

    5 stars

    08/24/2022

    Great guy. Great service. 10/10 recommended. Always goes above and beyond!
  • Review from Gregory E

    1 star

    07/13/2022

    ive recently taken my classic car into **** O upholstery so i am able to offer my opinion on the service i received, **** o at first glance seems to have his act together upon actually being involved i think otherwise, very hard to get a hold of, many calls and messages left unanswered the total **** was 936 and let me tell you that i bought and brought my own headliner and carpet! imagine if you didnt have them granted i had a upper console to install lets be honest i definitely was taken advantage of labor should not be taxed as well but of course it was added to the cost upon actually looking further i noticed my radio trim and radio bezel were cracked not to mention he put a cut 3 inches wide into my door panel, i have picture proof that it was not in this condition the day before i brought it in i recorded the whole interior and exterior of the whole car. i wish **** would of said something at least but that's okay i will warn you instead. When i explained to **** about these issues he stated it wasn't me and he wouldn't offer half or even a quarter of the damage he costed so in short he charged me too much doesn't answer calls and left me a **** on top of the **** do what you want but this was my experience at **** o

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.