Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Pet Sitting

Nuzzle

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Sitting.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Product Issues
    Status:
    BBB unable to locate business
    11/24/24 called **. add. Sounded good. Purchased 2 pillows. Next, ** pushing pillow cases. I checked no. There wasnt any **ntinuing. I tried to go back, remove my credit card info. Nothing. Then, looking for business info to **ntact for cancellation, a BBB notice shows ** out of business. All **ntact info shows unavailable.
  • Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    May 17, 2023 Ordered 3 Nuzzle pillows, and added a 4th pillow. Order #**** Nuzzle ************************ Size / Three Pack 1$119.99 Cost summary DescriptionPrice Subtotal$119.99 Shipping$9.95 TotalUSD $****** Order #**** Nuzzle ************************ Size / One Unit 1$*****Scroll for more items Cost summary DescriptionPrice Subtotal$***** ShippingFree TotalUSD $***** Paid with my **** Debit Card. Amounts were paid on the same date I ordered them May 17, 2023 The following is the email from my bank:Card ending in 0290Purchase amount ****** USDMerchant details at Nuzzle Original Pill in ************ UNITED STATESDate 05/17/2023 07:15 PM US/Pacific Card ending in 0290Purchase amount ***** USDMerchant details at Nuzzle Original Pill in ************ UNITED STATESDate 05/17/2023 07:17 PM US/Pacific Their website getnuzzle.com says it usually takes 2 business days forr pillows to ship. Today, June 2, 2023, I have not heard from them in any form that the pillows were shipped. I tried to do a search with ****** with no shipment found.I've sent emails to no avail. Then, like an idiot, I checked out reviews. And I don't think I'm going to get my pillows. I passed up My Pillows.com for these pillows!So I'm filing a complaint with BBB.org to at least get a buyer beware. Because there is no address or phone number of this company nuzzle or getnuzzle.com.Sincerely,*********************** June 1, 2023

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.