Complaints

• Initial Complaint

  11/29/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  ON 6/2022 The "owner" of IDM Remodeling came to my home to provide information and offer services to do a studio with bedroom/bathroom/kitchen. *************************** stated that he is licensed to do a contract and work for me in my home. The contract was to finish the job in 6 weeks. He finished the job in 10 weeks. After he took all the money ($17,500) I rented the room in September and the tenant who rented the room left after 6 weeks. The reason the tenant left so quick was because the toilet pluming was done wrong. When the tenant flushes the toilet all the water from the toilet went to the shower. I called Mr. ********************** 6 times to come to the studio and he never came to see the problem. He ignored my called and was avoiding coming. Until finally in November he answered my call and came. All this time I was dealing with Pluming companied telling me that I need to re do the pluming because was done incorrectly. Mr. ********************** refused to fix the problem and the studio is not livable and I was forced to contract another ******* and break all the job a re do the whole pluming again. Mr. ********************** just told me to take him to court and that he will not pay anything to me. I got 5 estimates and probe that he didn't know what he was doing when he told me the 1st day that he done this type of job before. That was a lie. He took all my money and that was my life saving. I just retired and I used that money to do the studio and created another income and as of today Im waiting to make Mr. ********************** accountable for taking my money and didn't fix the pluming. He brought a friend who stated that know about the pluming, but this person was not qualified to do the job he was contracted to do. Mr ********************** is illegal and has not licensed. He lied several times to me and I want the people to know that he uses a web site with fancy photo, and he pretend that he do all the job that he announces with this media graphic design to deceives people and make belief that he is qualify but is not.

• Initial Complaint

  09/01/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I was looking for making design for my living room so i found idm remodling on ******** so i called him and he came and gave me yhe estimate so we agree about 1000$ and he said it is job for 3 o 4 hours and we decided to come start work in my day off tuesday and i gave him 600$ cash as deposit so in tuesday he came late untill 3 oclock when he came he droop the materiels and he start working and then he said i forget something i have to go i asked him are you coming back? He said no tomorrow i told him please you have to be here at 8 cause i am working and my wife has to pick up my kids at 2 oclock so he said ok so the next day he came late at 10h30 and he just start working he go outside in his car talking in the phone for for so long i went to him two times and i ask him nicely that he needs to finish work he keep saying im coming and when i told him what are you doing? He said i am talking to my friend and i told him i don't have the time enough for waiting for you cause i am working at 2 and my wife has to pick up my kids at 2 so please stop doing anything before you start and give me my money back and take you materiels so he said i am going to the bank and he left the materiels and he went home and he text me i can't give the money cause you don't let me work and i called him many time he didn't answer me he didn't do anything in my living room there is no work start or done and he takes my 600$ for nothing and he left the the wood in my house and i asked him to pick up his things he said no everything is recording by the outside camera of my house.

  Business response

  10/18/2022

  Business Response /* (1000, 8, 2022/10/03) */ Best regards, The work was not completed because, the gentleman is disrespectful, he wanted to attack the worker, if he has a recording he should show so they can see that he wanted to hit the worker. The worker went out to talk on the phone, because he received a family emergency call. Mr. ***** aggressively went to get him out of the car with the intention of hitting him, then he was kicked out of the house without letting him finish the job or take the tools from him, the tools and the material were left in his house. the company lost tools and material. therefore there is no refund of money.

• Initial Complaint

  08/15/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I signed contract with IDM remodeling for renovation of my living room and outdoor screen room at 8/1/2022 for $16500. I transferred 50% of total money through****** twice each of $3500 in consecutive days with total amount of $7000. He started work by removing the slide door and patio screen enclosure . We have to make some changes in the agreement after sign the contract because he gave me a general estimate. After 2days of work he started giving excuses and asked to pay extra $3000 for different reasons. So we asked to update our estimate and include new changes on it and asked to submit to us. He said he needs time and going to send on Monday 8/15/2022. On Monday we tried to reach him with no response. I tried to go to the office that I googled, but ended up in a residential area. I doubted he is fraud and I lost $7000. Please help us to file a complaint against him. I need to forward for legal action because he shouldn't do this to anybody else. He left open our slide door for 5 days. We covered with plastic seal. I don't feel safe to stay at home like that with no security. I can't wait anymore for him, so I have to finish my work with someone else. I lost more than double the amount for this to get done. Please help us to refund our money at any cost. I can disclose all records, estimate with you to proceed Thank you **************

  Business response

  11/02/2022

  Business Response /* (1000, 12, 2022/10/03) */ Best regards, The lady, a contract was signed for 16,500. The lady wanted to evade tax and she did not want to be charged tax. then the lady had to give a 50% advance payment which is 8,250, the lady gave 3,500 one day and after two days 3,500, meanwhile my workers were already working at her house without receiving the full amount. then the lady wanted to change several things that are not included in the contract, she wanted to make a concrete patio in the back that is not included in the contract, and she was going to be charged an additional 1500 dollars, the lady is a liar, I don't know Where he gets $3,000 from, we have it all in text messages including the contractor threatening and threatening his family and harassing company workers by sending miles of threatening messages. when she arrived on the weekend of work she was asked for the money to continue with the work and she did not want to give, she wanted to give after doing the work, nowhere are they going to work without receiving the money. The lady did not have if she wants to finish paying the advance, which was 8,250, she only gave 7,000 and that was gone in the two weeks of work, it was in workers and material, I do not know what she wants to be returned to the lady, on the contrary I owe the company. The lady did not pay the money that she had to pay, for that reason the work was not continued, if she paid, show the receipt or proof of payment. Consumer Response /* (3000, 14, 2022/10/04) */ (The consumer indicated he/she DID NOT accept the response from the business.) The contractor is fake. He signed in the contract with a different name. His original name is different. Why does he need to fake if he has a company? The address on the website is fake. There is no office found at that address. After we send a letter to terminate the contract, he didn't settle the contract instead he block our contact. He didn't do anything in our house for $7000. He didn't bring any material to our house. He started working with 4 workers in total on different days that might have cost only their daily wages. It's not the right way to make a settlement. He should give us a receipt for what he has done for $7000. In the contractor statement, he said he only charged $1500 extra for the concrete slab which is a lie. I have the text messages with him. I can upload it. He first said $1500 and later he said $3100 to continue the contract. That's the reason for us to have suspicions about him. He does have any knowledge about the work. He didn't coordinate with the workers he bring. Two times workers left our house and fought with him. One of the workers himself told us. I already cleared to him why I didn't give his the rest of the money of $1250 because he didn't show up for a week saying his workers got an accident. And I told him once you start to work I give you, but he asked for extra money. He demolishes one side of our wall without properly investigating any metal rod. We already told him only demolish if there is no metal. That's why we asked him to stop the demolition of the other wall. This is what he said we made a lot of changes. But that was a profit for them. Because they don't need to what was there in the original contract, then why he asked me for extra money concrete slab? So he intended to get as much as money from me because he thinks I will give him to finish the work. They took our sliding door out and left our house from the living room for 6 days. And kind of blackmail to send an extra $3100 to continue the work. Because he knows my $7000 with him so surely I give extra money to get the work done. He might have done our work if I give him what he asks extra all the time, but that's a breach of contract. When he realized I not going to pay extra, he decided to stop working because still he have my $7000. He might spend $2000 on workers and rest his profit. He stopped replying to myself and my husband. He blocked his contact and later mine, which is clear he is unprofessional. I request BBB to bring forth their address and license. The contractor's identity. He can't do this other innocent people like me. I need justice. I'll go to court if he doesn't want to settle the money and give us back the rest of the money. He send me text messages that he will return my money as check and later he give excuses and made delay and finally one day he block my contact. I can upload all the details. Business Response /* (4000, 19, 2022/10/19) */ the only thing I can say is that the lady is a liar. if she has the evidence she says. We'll see you in court. We don't have time to deal with this lady's lies. Consumer Response /* (4200, 21, 2022/10/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I already submitted all documents and his text messages and he still saying I am a liar. That's not the reply to my concerns. He didn't finish the work or return our money. I'm asking for the receipt of the work done. The total amount of the estimate was $16500. $10000 for the outside sunroom and &6500 for the inside renovation. I gave him $7000. He left our house after working 4 days and left everything open from the living room. Then I had to complete the work with another company. I lost a lot of money because of him. He still manipulates the problem. He doesn't want to make any settlement. He took my money and I heard he went to Miami and he said he can meet at court. He is a fraud. BBB has to investigate him and his business. He tries to get money from others like this. I asked him to upload his license, but he won't do it because he is illegal. His website is fake. He works in PSG group which is a media company. So he can easily make fake accounts and fool people like me. Please don't let him continue like this. I need a resolution to this problem. 1) I need the receipt for this work done 2) I need a settlement

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩