Reviews
10 Customer Reviews
Review from Megan M
5 stars07/03/2024
I recently purchased my first home and wanted to ensure the system was in good working order before the summer months. *** and ****** came out and did a terrific job thoroughly inspecting it and tuning it up. I highly rehoming AC Today for their level of professionalism and price point. Thank you guys!Review from Antonio P
1 star05/17/2024
Worst customer service. possibly management or owner issues. paid cash for new unit install had issues since beginning. over two years! later after numerous calls and complaints still nothing has been corrected. Broken promises to order parts and make right etc. cant keep techs that know what their doing employed apparently. Several techs have come out and no Tech notes of my concerns and issues with the unit! . Charge money for service call with same exciting issues that never get fixed. Was promised parts and drainage re route but months and months and years go by and no follow ups no parts and no fixing. Just a lot of talk and promises from technician. Meanwhile system keeps mysteriously having condensation and drainage issues now walls in garage and base of AC or damaged! Only thing they did right was come immediately to sale and install new unit and take my money,
AC Today Response
05/22/2024
Mr. P,
Our records indicate that you are facing a duct-related issue (high static pressure) and a significant drain problem with the existing drain line. Additionally, you have declined access to Manatee County inspectors to verify and approve the installation's correctness. Despite several notifications from our technicians and office staff, you have rejected all proposed solutions and estimates for repairing or replacing these issues. You maintain the expectation that AC Today should address these matters free of charge, which we find entirely unreasonable. We are open to collaborating with you to resolve these issues, given their connection to your existing house infrastructure. However, until these fundamental concerns are addressed, they will persist regardless of your choice of HVAC company.Review from Andrea C
5 stars03/10/2023
We were on borrowed time with our unit. It is stressful when a big purchase is not planned or budgeted. After shopping the competitors, we went with AC Today...Not Tomorrow. The company name says it all! Thank you for your honesty, knowing we were not getting ripped off. We are very happy with our choice and cool house!!Review from Paul M
5 stars03/10/2023
Our recent experience with AC Today was very positive. We had a system about 12 years old in our condo and called one of the big-name companies first. That was a big mistake. The tech spent less than two minutes looking at the system and said that, based on age, it was not worth fixing. Out came the Ipad and the salesman, the same person. When asked what was wrong with our system, we have yet to get an answer to expect it is an old system and needs replacing.We were given a recommendation on AC Today and decided to give them a shot. The tech arrived at our condo and completed an inspection; we were up and running with a few minor adjustments and one small part.After three years, we decided to look into replacing our unit with a new high-energy rating. A salesperson from AC Today came out and showed us and explained our opinions on the new systems available. We also discussed buying or leasing our new unit. Once we decided what best fit our budget, our new system was installed and worked flawlessly. We are delighted with our decision to work with AC Today and have and would recommend them.Review from MICHAEL R
5 stars03/10/2023
AC Today provides the highest level of quality service. For over 20 years I have used many local companies to install, repair and service my a/c units but AC Today is by far the best ! They have earned my trust over the years and always deliver a superior product. The entire AC Today team is so professional and helpful. All of their technicians are extremely knowledgeable and professional. Their pricing is always competitive plus they provide the highest level of customer service.I highly recommend **********************!Review from Miles H
5 stars03/10/2023
Great quality and friendly service in the ******** area. Highly recommend for a great deal and expereinxeReview from Kelly G
5 stars03/10/2023
I highly recommend AC Today to all my friends and family. They are always on time, courteous, clean and knowledgeable. There is no pressure to buy or replace. In fact, they point out what is possibly going to need replacement soon and put it on a "watch list" and provide an estimate for when it is time to replace a part/system. I have had to utilize their services after hours one time and was 100% satisfied. AC Today really is the best!Review from Nicole B
5 stars03/08/2023
We had a great experience with AC Today! Our 2 units were 16 years old when we decided to replace them. AC Today gave us a great price and did a great job with the installations. ****** crew was very professional, put down protective mats throughout the house, did a clean finishing job around the units themselves, and vacuumed everything up when they were finished. We were very pleased with the process and our systems haven't had any issues since. We highly recommend.Review from Tim D
5 stars05/25/2022
Our AC compressor had been making noise for almost a year and so when it finally died we decided to go with a new unit. Chris in sales met with me Monday morning and explained all my options including ways to keep the cost down. I never felt like he was trying to up sell me. I went with his recommendation and so far am very happy with it. The install team arrived at 2pm and we had cold air by 8pm. Ramiro and Alex were polite, professional and very good at what they do! Thanks to them working into the night the job was completed the same day living up to the company name. I would highly recommend AC Today for service or a new system install.Review from Elling Eide Center E
5 stars04/21/2022
AC Today is awesome. They show up on time, are reliable, knowledgable, and are dressed professionally. They explain issues in an easy way to understand. They aren't always trying to upsell services or repairs that are not needed. The office staff is friendly and always willing to assist and accommodate our schedule. We have been working with AC Today since the new owners' Howdy and Ray have taken over, we have worked with other local AC companies and have been disappointed, not with AC TODAY! ExcellentAC Today Response
04/25/2022
Thank you for the kind review. Our pleasure.
Customer Review Rating
Average of 10 Customer Reviews
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