Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

New Car Dealers

ED Howard Lincoln

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

9 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Robert H

    5 stars

    02/11/2025

    I've been going to Ed Howard Lincoln for service on my Town Car for years. Their service advisors and mechanics are extremely professional, knowledgeable and personable. They always get the job done. I recommend Ed Howard Lincoln without reservation.*** *.
  • Review from Connie F

    5 stars

    01/26/2025

    Excellent customer service by ****** in the service ***** She is knowledgeable and follows up on repairs
  • Review from vern d

    5 stars

    08/05/2024

    From the time we walked in the people were friendly and polite. Everything we wanted to know regarding the Lincoln *************** they told us about it.Roman went beyond by disclosing everything about fees and warranties. *** in the finance **** assisted us in understanding the warranty and other options.Al in all they found the car my wife loves and we're very happy!Thanks, **** and *************************** ********, *******
  • Review from Tim R

    5 stars

    06/06/2024

    A very pleasant experience for buying a new car. They did not have one with my preferences in stock but found one quickly, and I could not be happier with the car.
  • Review from Joseph S

    5 stars

    04/11/2024

    Very professional in every way with the purchase of our 2024 Lincoln Nautilus Hybrid. ****** even asked if I had worked for any companies that supplied an additional discount. Since I am a retiree of *************** which is one of the companies that belong to the employee pricing programs, we received an additional $2k discount. Would not have known if he did not ask.As for the vehicle, so far it is exceptional, the nicest car we have owned. Looking forward to traveling across the country in luxury once my wife retires in January.
  • Review from Brian H

    5 stars

    03/27/2024

    Purchased a 2023 Lincoln Corsair over the internet and e-mail with the assistance of our sales rep **** The process was easy with Ed Howard Lincoln and we had no issues. Will do additional business with this dealership for future needs.
  • Review from ANTONIO G

    1 star

    01/12/2024

    Sight... this is my story with Ed Howard Lincoln after a very satisfactory car purchasing experience with them. I drove all the way from ***** to ******** to buy a 2020 Lincoln continental which i found to be in good shape with low mileages, i just grew tire of dishonest dealerships down here in *****, so i thought a little further north it could be different, how wrong i was. As i was driving down to ***** i noticed the car was swaying and wobbling a little bit from the rear, also the dashboard leather was coming unglued from the dash, since the car still has the bumper to bumper warranty i decided to take it to Lincoln of ************* so they could take a look, what worried me the most was the wobble. After an inspection they told me one of the back tires had a flat spot ( this usually happens from the car sitting for too long without moving ) and they recommended to change all four tires since they all look to have cracks and could be dangerous, as well as the rear brake pads were almost gone. Now how can a supposedly certified car be sold with bad tires and rear brakes almost done for. So i called Ed Howard Lincoln again to have them take care of this issue and reimburse me for a set of new Michelin tires and rear brakes. They simply did not take responsibility nor accountability for this and basically ignored my request and told me that Lincoln of ************* was trying to sell me new tires and a brake job because when they did the inspection everything checked out. I decided to pay for the set of tires and the rear brake job, yes the tires were bad and the rear brakes were done for, so Lincoln of ************* was not lying or trying to sell me something i did not need. Suffice to say this is my first and last car i buy from Ed Howard Lincoln
  • Review from Warren R

    5 stars

    07/05/2023

    Everything was great with the process of buying the Lincoln MKz All the employees a super friendly The car was serviced and very clean We would definitely return to Ed Howard Lincoln for further purchases
  • Review from Brian S

    5 stars

    04/05/2023

    From start to finish these guys were excellent. ******************* was *********** and I have never had such a great experience buying a car.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.