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          Business Profile

          Air Conditioning Contractors

          All Temperature Service, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Air Conditioning Contractors.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My supposedly new AC unit was purchased a little over a year ago for ****. I have had nothing but problems with the unit. It's had to be serviced multiple times since I purchased it. When I complained to the owner that the unit should be replaced, he was insulting and told me it was because of my dogs. He also told me I should check the pipes under my house. First off, I would not do that; secondly, it's not even possible. One of the service people told me to put a bucket to collect the water, and another told me to pour liquid plumber in it. My old unit was over 30 years old and never had problems like this. I've complained to the owner several times and get nothing but rudeness. I've asked for the unit to be replaced and I have asked for my money back. The owner just places the blame on me. I have health issues and the heat

            Business response

            07/17/2023

            We have serviced and maintained this customers air conditioning system(s) for 17 years. There are two units. This is a duplex where a Mother and Daughter live.

            Over the last four years many things in there house hold has changed. I agree the deterioration of there health, that is concerning, is an issue. The lack of mobility by the residence may be a contributing factor to the condition of the home.

            As any good company will do, we keep service records of the work performed. A typical air conditioner is South ******* needs to have the drain pan and coils cleaned every 4-5 years. Due to the extreme filth and animal dander in this small 800 square foot villa/duplex we where cleaning and servicing the unit(s) more frequently.

            The air conditioning systems work as manufactures design. They turn off when the condensate line is clogged. Some of our technicians recommend DIY remedies that are common practice for home owners. 

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          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 29

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          6040 SW 188th Ave

          Southwest Ranches, FL 33332-1347

          Visit Website
          (954) 434-7074

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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