Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Roofing Contractors

Total Roofing Systems "The Metal Roof Experts Inc"

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

5 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Xiomara C

    5 stars

    04/21/2024

    My sincerest gratitude to Total Roofing Systems for the outstanding job in replacing my tile roof with metal. I couldnt be happier with the results. The entire process, from initial consultation to tear-off to completion, was thoroughly communicated and deadlines met. Id like to commend everyone involved in this project: ************* Consultant - was the first person I met with from your company. *** is very kind and knowledgeable about everything related to roofing (techniques, materials, etc.); the Office Staff - *******, *****, *****, *********, etc., - handled the paperwork, billing and permits. *********** site Supervisor - led the different crews that performed the heavy labor. The whole team did an extraordinary job in expediting this project in time for me to submit all the necessary paperwork to my homeowners insurance company so they could renew my policy before it would expire. Not only was this project done in record time, but it is BEAUTIFUL. A very special Thanks to ***** and his teams. ***** was at the job-site daily, instructing and supervising, and explaining and answering any questions I had. His leadership and communication skills, as well as his knowledge on the project, were excellent. He is approachable, professional, and respectful. I would also like to give praise and commend all the crews (****** Teams); they were hard-working, efficient, organized, respectful of my property, and did an awesome job in leaving the job site clean daily. Im pleased with the magnificent job they all did. I love my new Metal Roof; it makes my house look like new. Ive gotten many compliments from neighbors, family, friends and co-workers. One of them said: Thats the Future. Id be proud to refer your company to them. I sincerely THANK YOU ALL for the hard work that went into making this project a reality and bringing it to completion in such a satisfactory manner. You have gained a loyal and happy customer.******* C
  • Review from Cherisse F

    5 stars

    02/13/2024

    I purchased a tile roof not too long ago from Total Roofing. My sales representatives, *** and *****, were absolutely amazing. They know their stuff. They were up front and transparent about the entire process. Top notch communication! The roofers were respectful and professional as well. To say theyre efficient is an understatement. I had a new roof in no time. ******* looks great and I couldnt be happier. I definitely recommend this company.
  • Review from Andrea G

    2 stars

    12/18/2023

    We hired Total Roofing in November 2022. We were on vacation during the start. We had pointed out to the sales rep that we knew we had some rot in the back of the house that we wanted them to take care of during the process. We had a giant leak which led to the rot. They replaced 21 sheets of plywood, but covered over the rotted facia which we could not see. In replacing the ************ attached to the lanai we discovered they did not replace the rot. They simply covered over it. Since we needed a repair before hanging the new gutter, I called our sales rep from Total Roofing. That was 4 weeks ago. They finally sent someone down and gave us a ridiculously high quote to fix the damage that could have been easily fixed when the sheathing was off. We have found someone else very timely and responsive to fix the rot. I have lost all respect for Total Roofing.
  • Review from Jean G

    5 stars

    05/21/2023

    We cannot say enough good things about our experience with Total Roofing Experts. It was imperative that we have a new roof as soon as possible due to insurance issues and they went out of their way to help us. Zach M****** was so helpful with the paperwork and communicating with everyone to get the needed approvals to begin. The staff involved with the permitting and logistics also were extremely helpful putting everything together to start. The installation crews were prompt, efficient and completed our new roof in record time. Communication with everyone involved was excellent and it was a very positive experience. We will definitely recommend Total Roofing Experts to everyone we know!
  • Review from Grady R

    5 stars

    05/04/2023

    My wife and I were very pleased by the professional and courteous way this company operated. We called Total Roofing System after speaking to our neighbor about their experience with a repair job on their roof. Our first contact was with Antonio the estimating expert who returned our phone call immediately and arrived on time at our property. After initial inspection and learning of our needs he called back within hours with a quote for our roof replacement. After acceptance and down payment, we quickly received signed contracts and an email showing each company department contact email and phone number. I had the pleasure of using the contact info to stay informed about the progress of the project. The emails and phone calls to each department contact was answered immediately to my satisfaction. I was impressed with each phase of the project having a specialized team to handle each task. The Permit Specialist notified me that the permit was approved and the work began. Each specialized team arrived promptly and cleaned up each day upon completion. The takeaway is that this company communicated very well and paid attention to detail like a professional is expected to. They have my recommendation.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.