We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Hair Salon

          Dora95th Palace & Boutique

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Hair Salon.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            01/05/2025

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I provided this stylist with a deposit for a service that she did not provide . She states she will refund me but now its been over a week and shes not responding to any of my messages

            Customer response

            01/16/2025

            Here is another screen shot of the vendor declining my refund on 1/12/2025

            Customer response

            01/31/2025

            My full name is ******* Ferguson 

          • Initial Complaint

            03/28/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Dora95th runs a special for lace install and i read very carefully to understand everything. I book and pay my money 60$. Her site says she can install a used wig that needs to be dropped of 2 days prior. I go to drop it off and she sends a rude assistant out who states my wig is raggedy and cant be installed. I say okay as I had added a band for glueless on it. She was ********** couldnt be installed so I said no problem and asked for a refund. **** is in the back and never comes out to greet or speak with me. Horrible customer service! I requested a refund via cash app like the assistant told me to and I texted a reminder. All now this business have yet to refund my money! I have waited a week and they have stopped answering my text. Dont keep my hard earned money for services you didnt complete. Its the principle not the amount and the horrible customer service! I want a refund of my 60$

            Customer response

            03/28/2024

            The business refunded my money but harassed and cursed me out via cash app and text messages. I want others to know she is rude with no customer service skills and flippant. She did not want to give me a refund after I requested at least 3 times and then became belligerent when I requested it on her IG page. **** and her minions need a hospitality business course. I will never recommend her business or utilize any company I see her promoting. 

            Customer response

            03/28/2024

            The business refunded my money but harassed and cursed me out via cash app and text messages. I want others to know she is rude with no customer service skills and flippant. She did not want to give me a refund after I requested at least 3 times and then became belligerent when I requested it on her IG page. **** and her minions need a hospitality business course. I will never recommend her business or utilize any company I see her promoting. 

            Customer response

            03/28/2024

            The business refunded my money but harassed and cursed me out via cash app and text messages. I want others to know she is rude with no customer service skills and flippant. She did not want to give me a refund after I requested at least 3 times and then became belligerent when I requested it on her IG page. **** and her minions need a hospitality business course. I will never recommend her business or utilize any company I see her promoting. 

            Customer response

            03/28/2024

            The business refunded my money but harassed and cursed me out via cash app and text messages. I want others to know she is rude with no customer service skills and flippant. She did not want to give me a refund after I requested at least 3 times and then became belligerent when I requested it on her IG page. **** and her minions need a hospitality business course. I will never recommend her business or utilize any company I see her promoting. 

          • Initial Complaint

            12/20/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            12-15-2023 "**** has been known to curse at clients who disagree with her styling choices.""On several occasions, **** has yanked and pulled clients' hair, causing them pain and discomfort.""Clients have reported feeling intimidated and unsafe due to ****'s unpredictable mood swings."****'s disregard for her clients' wishes and well-being is deeply concerning. Agreeing to a style and then drastically changing it shows a clear lack of respect. Save your money.

          • Initial Complaint

            05/22/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On March 8, 2022 and March 27, 2022 i made a total payment of $500 for a hair class that was supposed be on April 24, 2022 but she had overbooked i originally asked for a refund after a week with no refund I asked if she could just reschedule my class for a different time she explained that she had a class for May 22, 2022 which I agreed to book for a week before the scheduled class I reached out to remind her about me and to get the address and time of the class. I barely received any response from the owner so at this point I'm calling and texting and still I'm getting no answer from her. The day before the class May 21, 2022 I call from my ****** phone and she quickly text back thats she is working and she will send the address and time. Today May 22, **************************************************************************************************** any information. I called numerous of times and texted about sending my refund no response. So I'm reaching out to the BBB because this is not how business should be conducted and will never do business with again

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          2692 N University Dr Unit 4

          Sunrise, FL 33322-2496

          (305) 219-2319

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.