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          Furniture Stores

          CITY Furniture, Inc.

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          BBB Accredited BusinessA+Rated by BBB

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          860 Customer Reviews

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          • Gina A

            02/08/2025

            The guys were very professionals and helpful! They respected the time frame given. Thank you!

            CITY Furniture, Inc. Response

            02/10/2025

            Hi ****,

            Thank you for your wonderful feedback! We're glad to hear that our delivery team was professional, helpful, and punctual. We appreciate your support and thank you for choosing City Furniture!  

          • Ryan M

            02/08/2025

            Ledger ******* and his partner provided a fast, efficient, and clean delivery of our new furniture. Everything was delivered and assembled in fantastic condition!

            CITY Furniture, Inc. Response

            02/10/2025

            Hi ****, 

            Thank you for your kind words! Were delighted to hear that Ledger and his partner provided a fast, efficient, and clean delivery experience. Well be sure to pass along your praise to the team. Enjoy your new furniture, and thank you for choosing City Furniture!  

          • Janet D

            02/07/2025

            Very pleasant and professional. Just very nice guys. I have an upcoming delivery for pending desk and 2 sofas. It will be nice to have them back. Very thankful. Thank you

            CITY Furniture, Inc. Response

            02/10/2025

            Hi *****, 

            We truly appreciate your thoughtful feedback! Its fantastic to hear that you were pleased with the delivery process and that our team left a positive impression. Your kind words inspire us to continue providing outstanding experiences. Well gladly share your compliments with our delivery team. Thank you for choosing City Furniture!  

          • Gordon G

            02/06/2025

            Great delivery. On time and setup and cleaned up. Great job

            CITY Furniture, Inc. Response

            02/10/2025

            Hi ******,

            Thank you for sharing your wonderful feedback! Were delighted to hear that you had a smooth delivery experience and that our team made a great impression. Providing courteous, professional, and timely service is always our top priority. Well be sure to pass along your praise to our delivery team. Thank you for choosing City Furniture!  

          • Rhonda R

            02/04/2025

            I just love City Furniture!!!! I have furnished my entire home with them.

            CITY Furniture, Inc. Response

            02/05/2025

            Hi ******,
            Thank you for sharing your feedback with us! We're delighted to hear that you had an amazing experience in our store. Providing exceptional service is our top priority, and we're so glad we hit the **** for you. We truly appreciate your business and look forward to serving you again in the future!

          • Mark M

            02/04/2025

            Two of the nicest guys delivered the furniture and did a great job setting it up for us!

            CITY Furniture, Inc. Response

            02/05/2025

            Hi ****,
            Were thrilled to hear that you had a positive experience with your delivery team! Your kind words mean a lot to us and reassure us that were on the right track in providing the best customer experience possible.


            Thank you againwe truly appreciate your support!

          • James G

            01/29/2025

            We were very satisfied with our delivery and set-up from City Furniture!

            CITY Furniture, Inc. Response

            02/03/2025

            Hi *****,

            We take great pride in delivering excellent service, and your feedback is truly valuable. We look forward to the opportunity to serve you again soon!

          • Rebecca G

            01/24/2025

            While the customer service department was incredibly frustrating regarding the repeated attempts to deliver parts of our bed that we had specifically requested to wait on until all of the pieces were in stock, the delivery team for our couches more than made up for it.Samyr and ****** our delivery professionals, were absolutely outstanding. They were the most pleasant and professional delivery team Ive ever encountered. Not only were they quick and efficient, but they also took exceptional care to ensure everything was handled with precision. They even managed to make the process enjoyable, keeping us laughing while ensuring everything was set up perfectly.They went above and beyond, fixing our rug and making sure the couch was centered with perfect alignment. Their attention to detail and customer-focused attitude truly stood out.I also want to thank ***** *., our representative, for his excellent support throughout this process. Thanks to Samyr, ****** and *****, we could not be happier with the final outcome.

            CITY Furniture, Inc. Response

            01/25/2025

            Thank you for taking the time to write to us and share your experience. Please accept our sincerest apologies for any disappointment caused by the backorder situation. Despite this, we are delighted to hear that you had a great delivery experience with our wonderful team. Your kind words are greatly appreciated and will be shared with them! Customer satisfaction is our top priority, and we truly value your feedback. 

          • William F

            01/20/2025

            I can tell you that everything is great up to when they collect your money. After that, I will only tell you that I will never shop at city furniture again.

            CITY Furniture, Inc. Response

            01/22/2025

            Hi *******,

            Thank you for bringing this experience to our attention. We're always looking for ways to improve our service commitment to you, and your feedback helps us. A member of our team will be calling you promptly to gather more details. Thanks again!

          • Gerry P

            01/19/2025

            In September we order a piece of wall art (paid for it) and was told that it was back ordered and would be in early January. In checking on the availability for a January delivery we were advised it was back ordered until June. We had inquired about the one on display and were advised they did not sell the display items. Today when we went to the store the display art was gone and we were told it was sold. We inquired if any other store had one and we were told to go to ******. We asked if they could call the Naples store and they said they could not. They would email the store but would not call them. They then told us that if Naples had one we would need to pay for delivery as the item would not be coming from a warehouse. The Fort ***** store could have cared less that our order was made and paid for in September and they were not going to do anything to help us. We had previously sent out salesman an email, left messages for him, spoke to customer service at the store and received zero in response, hence the reason we went to the store today. We previously had asked for a refund twice and still as of today the order was still open and not refunded.

            CITY Furniture, Inc. Response

            01/22/2025

            Hi *****,

            Thank you for bringing this experience to our attention. We're always looking for ways to improve our service commitment to you, and your feedback helps us. A member of our team will be calling you promptly to gather more details. Thanks again!

          Customer Review Rating

          3.41/5

          Average of 860 Customer Reviews

          Contact Information

          6701 Hiatus Rd

          Tamarac, FL 33321-6406

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          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 6/18/2019

          Years in Business: 49

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

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