Reviews

Excellent service from first meeting to installation. Very professional and customer care and appreciation gets 5 Stars from this family. We had no heat for 3 days and ****** and his tech arrived early so we could have heat after the holiday weekend. They worked quickly and efficiently and after a few hours we had our air on to enjoy. We would highly recommend this company to anyone. They were punctual cleaned up and made everything seamless. Within minutes we had all the information, product details , receipt etc sent by email.

Dear, *******, We are deeply grateful for your kind words and the time you took to share your experience with Quality Comfort Air Conditioning. Your review means the world to us.We are thrilled to hear that ****** and our team could provide you with exceptional service, especially during a time when you needed it the most. Our goal is always to deliver professional, efficient, and seamless service, and your review affirms that we are on the right track.Your recommendation is the highest compliment we could receive. Thank you for acknowledging our punctuality, thoroughness, and the effort we put into ensuring you had all the necessary information at your fingertips.From all of us at Quality Comfort Air Conditioning, thank you for your trust and your 5-star rating. We are honored to have served your family and look forward to being there for any of your future needs.With sincere gratitude,The Quality Comfort Air Conditioning Team

This company is fantastic in every aspect. My wife and I have been using them for years and have not found service so well rounded! From the office folks (****) to especially the techs in the field ******** ***, ******, and others), the skill, quality of work, and level of personality and service is so spot on. They have taken care of our AC/heating system since 2018 and kept it alive for as long as they could being completely honest with us all along the way. We NEVER felt that we were being taken advantage of and had every confidence in their ability. Recently we finally had to do the full replacement on the very old system. We felt we got a super reasonable price quote and the installation went very smoothly. I personally do not get the very poor review left by ******************** Our experience with this company has been nothing but exceptional and we will continue to use them as long as possible. Thank you Quality Comfort!**** and ************

Thank you, **** and ****, for your heartfelt review! ??We are delighted to hear about your positive experience with Quality Comfort over the years. Its wonderful to know that our team, from the office staff like **** to our skilled techs ******* ***, ******, and others, have consistently met your expectations with their service and expertise. Maintaining your AC/heating system since 2018 and ensuring a smooth replacement process is what we strive for.We appreciate your trust in us and your kind words about our honesty and reasonable pricing. Your continued support means a lot to us, and we look forward to serving you for many more years to come.Thank you again for choosing Quality Comfort!Best regards,********************* Quality Comfort Air Conditioning And Heating ****

I would give 4 stars for response time, however. Spent 300 for a line flush, and technician kept trying to get me to buy into more services. Felt like he was a salesman. Just wanted air. I am a single female who recently bought a house, had inspection prior to buying so I know equipment was in great working order. Also was told by inspector how great equipment was taken care of. So when I was trying to be upcharged, knew I was being taken advantage of. I would not recommend this company, and I wont be doing business with in the future. The technician also plastered his company sticker over my maintenance information on my air handler covering it up which was really not appreciated. Would highly encourage people to research who you service. Difficult to find good people to trust. Very disappointed.

Dear *********,Thank you for taking the time to provide feedback on your recent service experience with us. We appreciate your comments, as they are essential for our continuous improvement. While some home inspectors provide a thorough overview, they do not specialize in HVAC systems. They do not check internal component functions. ************** suggestion to replace the capacitor was made with the intention of preventing an expensive and untimely breakdown, ensuring your system performs reliably, especially during the demanding summer months.We are sorry to hear that your interaction with **************, ******, did not align with your expectations. ****** is one of our most trusted technicians, who consistently receives high marks for his professionalism and expertise. His intention was solely to ensure the longevity and efficiency of your air conditioning system, particularly concerning the capacitor, which is crucial for its operation. Its important to clarify that our technicians are trained to identify and communicate potential issues that could lead to significant problems, system failures and prevent common failures in the future. Austins recommendations were made with the best intentions for the care of your homes system and to help prevent future air conditioning system failure. The weak capacitor has the potential to damage your compressor which is highly likely during the summer months ahead when your air conditioning system is cycling more often.We also apologize for any inconvenience caused by the placement of our company sticker. The sticker is meant to provide our clients with easy access to our contact information for any future service needs. It was certainly not intended to cover up any of your existing maintenance information. We understand the importance of having such information visible. It's not uncommon to find multiple stickers on units from previous service providers and this can be confusing for most homeowners on who to call. The sticker can be easily removed or relocated.As a locally owned family business accredited by the Better Business Bureau with an A+ rating for nearly 20 years, we take great pride in our reputation for quality service and customer care. Our commitment is reflected in the hundreds of positive reviews we have received over the years. We stand by the quality of our work and the professionalism of our team.We offer a 100% refund to any homeowner who is dissatisfied with our service, underscoring our commitment to customer satisfaction. We encourage you to reach out directly should you wish to discuss this matter further or if there is anything more we can do to assist you.Thank you again for choosing Quality Comfort. We value your business and are keen to resolve any concerns to your complete satisfaction.Warm regards,********************* Quality Comfort

Mark ********, I ******* A/C HEAT, Quality Comfort Air Conditioning came up . Giving information on issues about my A/C, HEAT. Tech (Damion) came and diagnose issue, Coil that runs the 3 zone system. Not running right. Needs to be replaced. Heat would shut off too early. Damion with very and Professional and answered any questions . Other issues were no concern!!!!! Quality Comfort will order coil, call make appointment to install new coil. Very happy with COMPANY!!!

Hi Mark ********, Thank you for your positive review of Quality Comfort Air Conditioning! We're thrilled to hear that Damion provided professional service and successfully addressed the issues with your A/C and heat. We appreciate your feedback and look forward to continuing to meet your home comfort needs. If you have any questions or concerns, feel free to reach out. Thank you for choosing Quality Comfort! Best regards, Sol Goodwin Quality Comfort Air Conditioning And Heating Inc.