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          Business Profile

          Online Retailer

          Vision Signs & Graphics, Inc

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            09/15/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I currently ordered from there site mightyskins and it shipped and said delivered but to the wrong address on my receipt it says shipping insurance so I told them and they told me I would be charged again so I stated then I would like a refund and the ladys name ***** told me best of luck after then messed up my address

          • Initial Complaint

            07/15/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased a laptop skin from MIGHTYSKINS order#***-167618. I did receive the order but it was made to large for my laptop even though I order the correct laptop size, also the photo was blurry and of poor quality. I contacted them and the only response was to ask if the laptop skin I ordered was for the correct laptop which I confirmed it was. Every other conversation was not responded to. I told them that I was not satisfied with the product and I wanted my money refunded.

          • Initial Complaint

            06/12/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            There are a lot of complaints that people never get the item. I spent money and still haven't got my item after a long while.

          • Initial Complaint

            05/16/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Bought a skin that started having the layers peel apart withing weeks. No response to multiple messages and no customer service at all. They don't stand behind their products.

          • Initial Complaint

            04/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a skin on April 16, Order 007-162792. I have yet to receive a tracking number or any further communication from the company. They have already charged my account so it was not an incomplete transaction. They refuse to respond to any emails, or additional communication. At this time, I just want the full amount charged, back in my account.

          • Initial Complaint

            02/24/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I placed an order on February 11th 2024, order number 007-158183 and still have not received what I paid for. I ordered a skin for my laptop. They provided a tracking number that doesn't track anything. I would like what I paid for or would like a refund.

          • Initial Complaint

            01/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            A product was listed as easy remove without damage to the computer. I ordered a skin that was meant to protect against scratches, dings, etc. I was sent the incorrect model. I didnt realize it until after I had put it on. Because of the "easy on easy off" advertising, I went to remove the skin, and it lifted the outer coating off of the palmrest of my laptop. They are promoting false advertising, refusing to fix damages caused from their falsely advertised product. I got a quote from a local repair shop that quotes the value of the laptop and the cost of repair which included the labor and part cost.

            Customer response

            01/30/2024

            As of this morning, the company reached out and agreed to pay for the repair. They were reluctant, but after staying on them, them agreed to settle. Thank you for your help. I dont think that I will need any further assistance at this time.

          • Initial Complaint

            12/19/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            This company uses deceptive business practices through their website MightySkins. I ordered an item for specifically an iPhone 13 Pro Otterbox Commuter and received a product that didnt fit the item. When I reached out, theyve done nothing but gaslight me, saying I picked the wrong item (I have triple-checked and provided evidence I did not). They have proceeded to offer no appropriate solution and refuse a refund, despite providing an incorrect product. Stay far away from them.

          • Initial Complaint

            07/27/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            ordered some decals that once applied. it did not have the expected effect. no instruction manual to help installation. nothing. very upset and disappointed want a refund with no other charges or fees..

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          3680 Investment Ln STE 1

          West Palm Beach, FL 33404-1770

          Visit Website
          (561) 844-0308

          Customer Complaints Summary

          9 total complaints in the last 3 years.

          6 complaints closed in the last 12 months.

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