Reviews
19 Customer Reviews
Review from Shelly K
1 star02/23/2025
I called 12/20/24 with water spraying out of my back flow valve. ********* came, worked on back flow, turned city water on and told me I needed a new one. I paid $149.00 for visit. He told me he could come bach the next day to replace it if he could find one and the price could be about $1000.00. He also said if I was willing to pay cash, he could do it for $900. I said yes. He returned the next day, turned city water off, installed new back flow, turned water back on and was paid $900 cash. I asked for receipts and he said I could get them form the office on the following Monday. When I called the office for receipts the secretary, ***, said work was only done the prior evening and she had nothing about ********* replacing a back flow valve. she also said he left the country returning to Romania. The City's back flow tech said ******** ******** in West Palm should have never touched the back flow as they are not approved, let alone doing any work that is not permitted. The owner, ******* ***** has not returned any of the numerous calls I have placed. According to the secretary, ***, ********* acted alone and they are not takingn any responsibility.Review from TROY S
5 stars11/22/2024
Great service. Arrived in time and made extra effort ti get it done rightReview from Charles K
5 stars06/03/2024
Jim is fine and truthful good work Timely. Ben F. is easy to work withReview from Ron D
5 stars03/01/2024
Excellent service. Understood problem and fixed it. Polite, knowledgeable technician.Review from mark s
5 stars12/15/2023
very quick. gave all info needed to answer questions and explain water heater functions to enable me to aid in decision making now or when ready to acquire in short term future.Review from Michelle T
5 stars12/12/2023
*******************, was an ****** He was patient and very knowledgeable! I'll definitely call him again if needed and plan to refer to my family and friends.Review from Brian F
5 stars10/17/2023
The experience of changing our Rheem water heater was very good thanks to ********* of Benjamin Franklin Plumbing. ********* was helpful and professional ensuring that the job was fully completed, and left the water heater beautifully cleaned.Review from Patricia L
5 stars09/23/2023
Good timing, knowledgeable and well done job including parts and labor. A little expensive.Review from Jerry S
5 stars09/22/2023
Issue was taken care of by ***********************, Operations Manager who came to my home 3 times to resolve.Review from ELYSA F.
5 stars09/12/2023
Very professional. Arrived on time. Explained what he was replacing .
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