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Business Profile

Windows

NewSouth Window Solutions of West Palm Beach, LLC

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31 Customer Reviews

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  • Review from Ann W

    5 stars

    01/08/2025


    First class company they did an awesome job on our windows and slider, the workers where very friendly worked hard till the job was complete, very clean workmen’s ship worked clean threw out the whole job. Would highly recommend New South windows to everyone. Thank you for the great job it was a pleasure to have you in our home. Ann & Charles Weaver

    NewSouth Window Solutions of West Palm Beach, LLC Response

    01/11/2025

    This is a verified customer and we greatly appreciate their choosing of NewSouth Window Solutions and the positive feedback they have provided. 
  • Review from Jeff M

    5 stars

    12/06/2024


    The Family Crew were professional and did an excellent job installing my impact windows.
  • Review from Deborah T

    5 stars

    11/08/2024

    I was pleasantly surprised with how smoothly the whole process went. ***, the customer concierge, kept me well informed and answered all my questions promptly. The whole project was right on schedule as promised. The installation crew showed up early, took care of items I pointed out during my inspection, were curious, and clean everything up before they left. So far I am very pleased.
  • Review from Kerry C

    5 stars

    08/26/2024

    *********************** was extremely knowledgeable and helpful with helping me understand the quality of the New South product. Will definitely be reaching out to him for assistance with my future needs.
  • Review from Barbara F

    5 stars

    08/07/2024

    We couldn't have picked a better company for our hurricane windows than New South. We drove to West Palm Beach to see the showroom and it was a very worthwhile trip. Once we contracted with New South the company took care of everything. From the service to the product to the installation, we couldn't be more pleased. The windows arrived for installation exactly as we were told. The installation was promptly set and the crew came up to Sebastian and finished the job in one day. The men who did the work were very professional and made the entire experience painless for us. They covered everything in the house with plastic sheeting to cut down on dust and protect our belongings. I appreciated the care they took with my antique furniture and glassware. When the job was completed they cleaned up the entire house leaving nothing behind to indicate they had been there all day. The men caulked the windows on the inside and outside and also did any necessary repairs to the outside stucco. They did a great job. I would like to add that all communication I had with the company either in person, at the showroom, or on the phone was very pleasant, professional, and always helpful. This entire experience from start to finish warrants nothing less than a five star rating.
  • Review from Robin M

    5 stars

    07/29/2024

    ****** war professional, knowledgeable and very courteous. He made the decision making process very easy.
  • Review from Donn B

    5 stars

    07/10/2024

    ****** was great! On time, very professional, extremely courteous and polite and one of the most honest people I have met. I highly recommend him, hes great and Im very thankful we were able to meet him and work with him.
  • Review from Dr Stacey K

    5 stars

    06/19/2024

    The company representative, ******, is a gentleman who is so very well versed at explaining; the company, the processes it uses, the products it produces and the benefits there of, it becomes a logical decision to go with NewSouth Windows which we have. His demeanor, manner, and knowledge, convey confidence in the company he represents, confidence that translates into infectious trust. Additionally the kindness with which he treated my Wife, who is battling 4th stage bone cancer, was genuine.The greatest single testament to my words written above is Is hear left our home with a fully executed & funded agreement.******************************, **** **** PsyD

    NewSouth Window Solutions of West Palm Beach, LLC Response

    07/02/2024

    Thank you, ******************, for sharing your experience! We're thrilled that ****** provided you with excellent service. Its wonderful to have you as a part of the NewSouth Window family. Thanks for choosing us for your home improvement needs!
  • Review from Sally K

    5 stars

    06/11/2024

    ****** gave me information this afternoon on purchasing impact sliding doors and windows. He was extremely helpful, easy to talk with, and patient with all of my questions. He really knows your business and is an excellent asset to your company!

    NewSouth Window Solutions of West Palm Beach, LLC Response

    07/02/2024

    Thank you so much for taking the time to leave us this wonderful review, **************! We appreciate you telling us about your great experience with ****** and will be sure to pass on your kind words!
  • Review from Christopher M

    5 stars

    05/29/2024

    ****** was very professional and great to do business with.

    NewSouth Window Solutions of West Palm Beach, LLC Response

    07/02/2024

    Thank you so much for taking the time to leave us this 5-star review, ****************! We appreciate you telling us about your great experience with ****** and will be sure to pass on your kind words. Thank you for choosing us to service your home and for being part of our NewSouth Window family!

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