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          Cell Phone Equipment

          Case-Mate, Inc.
          BBB accredited business seal
          BBB Accredited BusinessA+Rated by BBB

          Reviews

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          74 Customer Reviews

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          • Christina W

            08/07/2024

            Horrible customer service. Item shipped but has not moved in transit and status is not updated. Item never received and no help from customer service. Buyer beware!

          • Sara S

            03/15/2024

            Casemate has been wonderful to work with! Thank you for giving such wonderful customer service!

            Case-Mate, Inc. Response

            03/27/2024

            Hello ****,Thank you for taking the time to leave a review. We are always happy to hear the experiences of our customers!

          • Nozomi F

            03/12/2024

            ****** was great, with wonderful customer service skills. Passionate, quick response. Very recommended customer service rep. ***** you.

            Case-Mate, Inc. Response

            03/27/2024

            Hello ******,Thank you for your raving review!

          • Melanie S

            03/12/2024

            ************************* Was AAAHHMMAAZZIINNGG THANK YOU Quick response Very professional I appreciate the outstanding customer service entire experience

            Case-Mate, Inc. Response

            03/13/2024

            Hello *******!Thank you for taking the time to leave a review. I am happy to see the team was able to make your experience a good one. We look forward to servicing you again in the future.

            Case-Mate, Inc. Response

            03/27/2024

            Hello *******,Thank you for taking a moment to leave a review. Happy to see your experience was amazing and you are loving your products.

          • Andrea A

            03/05/2024

            This is the most amazing customer service and quality items I have so much of there stuff!

            Case-Mate, Inc. Response

            03/11/2024

            Hello,Thank you for taking the time to leave us a review. We are happy to hear you are pleased!

            Case-Mate, Inc. Response

            03/27/2024

            Hello ******! What an **************. Thank you for expressing this. We are always happy to see our customers pleased!

          • Eric M

            03/05/2024

            I hate chat, but ****** at ******* case mate was amazing and easily helped resolve my concern and issue so that I could get a replacement of my phone case

            Case-Mate, Inc. Response

            03/11/2024

            Hello ****,Thank you for taking a moment to leave a review. We are happy to hear the agent has taken care of you.

            Case-Mate, Inc. Response

            03/27/2024

            Hello ****,Thank you for being a valued customer. We are happy to see your experience was pleasant. Continue to enjoy your product!

          • Brianna E

            03/05/2024

            ******** was incredibly helpful and kind! She was able to help in an extremely timely manner and get me help with exactly what I needed. She was a pleasure to work with!

            Case-Mate, Inc. Response

            03/11/2024

            Hello *******,So glad to hear you had an amazing experience and you're loving your products.

          • Jeff C

            03/04/2024

            **************** was very prompt and exceptional. They even addressed my issue over the weekend.

            Case-Mate, Inc. Response

            03/11/2024

            Hello ****,So pleased to hear you had a great experience. We look forward to continuing to service you in the future.

          • Melanie S

            03/01/2024

            Great products and wonderful customer service! Response time was extremely quick and service was very helpful, understanding and kind. They went above and beyond for me!

            Case-Mate, Inc. Response

            03/11/2024

            Hello *******,Thank you for taking the time to leave a great review. We appreciate you being the best part of Case-Mate!

          • Bob L

            03/01/2024

            The best customer service Ive ever had! I had ordered the wrong item and literally within minutes of contacting customer service the correct item was on its way.

            Case-Mate, Inc. Response

            03/11/2024

            Hello ***!Thank you for taking a moment to leave a review. We are happy to see the agents took great care of you.

          Customer Review Rating

          4.68/5

          Average of 74 Customer Reviews

          Contact Information

          990 Hammond Dr, Ste 700

          Atlanta, GA 30328

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          BBB Rating & Accreditation

          BBB accredited businessA+

          Accredited Since: 1/31/2023

          Years in Business: 13

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

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