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Complaint Details
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Initial Complaint
11/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have been called about a debt that is 7 years old they have told me they send paperwork to my address which i never received I did make an arrangement to pay because they they threaten me of taking away anything that has my name which is my car that i still owe also the day i was suppose to make a payment i couldnt didnt ahve enough and got a call asking why i explain my sitution and pretty much was told good luck I dont think its right never said i didnt want to pay its that at this moment im not in good financial status O asked for atleast till Jan that i file taxes and the answer was No!!
Business response
12/01/2024
Greetings! We understand that life happens and it seems as though we need to have a manager reach out to you because of the misunderstanding that you have had with your current agent. We apologize for any misunderstanding and we look forward to amending your current arrangements to fit your need in wanting to resolve this matter. Keep in mind that the arrangements that was set up by you was not met and we are on standby to help when extreme hardships occur.Initial Complaint
11/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They claim to be trying to collect for a client but have not provided proof that they are legitimate and have been threatening with all sorts of c*** from filing fraud taking my money and more. If you are supposedly collecting for a client just cause you provide their name no one is going to for one pay it or even agree to it. They need to provide proof. The level of harassment and threats are ridiculousBusiness response
08/05/2024
Dear consumer, we are sorry for any miscommunication this has caused on your end and we always ensure that we let you know what client we work on behalf of. It seems as though you are having a legitimacy issue with our company and thats an easy fix! Please contact our support team for any questions you may have.
Thank you,
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.
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