We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Gift Store

          The Afro Goddess Connection LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Gift Store.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            04/11/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I placed an order for my cards on February 27th 2023 the confirmation email came and I sent a email asking to change the address. With no response I just notified my grandparents my package was coming there. After 2 weeks I emailed again for and update still no response. Since the night I placed the order Ive attempt to reach out to this company several times with no response, no delivery of my purchase and no refund. I understand things happen but communicating is key. Just let me know something Because at this point it just looks like Theft.

          • Initial Complaint

            03/29/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I placed my one item order on 03/07, and I have still not received it. I contacted the seller on 03/22 & 03/29 asking the status of my order with no response. The so-called one woman business is now advertising new products, but can't even ship out orders. There is no reason for the lack of response or the slow processing times, your products are already made. Put them in a box and ship them out, it's simple. She is either running a scam or has taken on a responsibility of running a business that she clearly can't handle.

          • Initial Complaint

            02/23/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            attempted to place order on website. They were having technical issues' contacted seller via ******** messenger. Seller emailed an invoice and provided zelle acct to deposit and pay for merchandise on dec 27 2022.after weeks of waiting i contacted seller on jan 4 2022 for shipping info.i was told it would be shipped out the Tuesday Jan 10,2022.i attempted contact on jan 13 and jan 15 2022.no response. on jan 16 2022 i got a voice message again stating how busy the seller was and that it would ship soon. on jan 18 2022 i got an email with a tracking number. by jan 20 2022n the items still hadn't shipped 23 days later.i sent messages on jan 20 and jan 25 2022.by *** 29 2022 i sent a message requesting to cancel the order from dec 27 2022.the tracking number was still reflecting that the items had not been shipped. I attempted to leave additional messages through ******** and email on feb 2, feb 4 and feb 6 2023 asking for a refund feb 9 2022,i finally resorted to a live video on ******** telling people about the business' few seconds later the seller contacted me via video call on ******** messenger asking for the opportunity to explain.i stated that an explanation was unnecessary and requested the refund.on feb 9 2023 i received an email stating the seller was unable to fulfill my order and to expect a refund in 3 to 5 business days which the last business day was feb 16 2023.it is now feb 23 2023 i still have not received the refund 58 days since i placed the order.this seller is a repeat offender.i searched on the better business bureau and in august of 2022 the same thing happened to another consumer and the seller refused to refund the money.this seller should not be allowed to operate a business if she continues to scam people into ordering products, have poor customer service and keeping peoples hard earned money

          • Initial Complaint

            08/17/2022

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I placed an order on July 29, 2022 and I have yet to receive it. I reached out to the business and never received a response, but they sent tracking info about a week later. Currently per the tracking, the post office has yet to receive the package for it to be shipped to me. Basically, a shipping label was created but the package never shipped out. The item was NOT on backorder when I placed the order and per the website as of date, the max **** it would take to ship in the US is 14 days. The order number is ****. This item was meant to be a birthday gift and said birthday has now passed.

            Business response

            08/17/2022

            I am a one person business in high demand, occasionally wait times extend and this is stated in our terms and conditions.

            This customers order was processes (meaning printed) on Aug 11th. The qeekend pasted and dropped Monday, May take up to 48 hours for the tracking to update.

            I recieved no msg from this customer and her package was processed and has been dropped at the **** postal office with numerous others.

            The world is not immediate. Shipping takes time and patience is required with online shopping these days. 

            I do rationalize how this customer may feel upset, but this complaint is ridiculous to the BBB.. it hasn't even been 30 days! What if it was just lost in the mail? 

            No refund will be issued. The product is in transit and postal tracking will show that soon. 

            Also, these are spiritual products. Just sad.

            Respectfully I ask the BBB to close and remove this case. 

             

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 3

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          3537 Hamlin Sq SW

          Atlanta, GA 30331-7990

          Visit Website

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.