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Business Profile

Irrigation Consultants

Conserva Irrigation of North Atlanta

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2 Customer Reviews

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  • Review from Amber G

    1 star

    05/03/2024

    * * *Had an annual contract for $350 to service our sprinklers. Tech came out to winterize our sprinklersturned water on to test. Then left them on. Cycle ran on a freezing day and killed our plants. Owners claimed they would do right by us then denied wrong doing tried blame the weather. Note in pictures where frozen parts/ice accumulated on the plant bottom halves only to sprinkler height. Ironically head of training actually came by to check it for spring if we wished. I showed him the damage and he agreed definitely from sprinklers icing the plants. Plants dont die just at the bottom from cold weather. Said he would talk to owners and get them to reimburse our expenses from **** to replace. Of course heard nothing again. I am to provide anyone with more photosI have 20 iced plants follows by 20 half dead plants. Mistakes happen its how a business handles it that matters.In reply as of latest, Conserva has resorted to ad hominem approach that effectively I am a hysterical woman--the old line used to discredit and belittle women for so long. Visit ****** reviews to see that. The whole event is a shame as prior to this we had really really good experiences with our system re-engineering. So this is not a competence complaint per se. I have uploaded photos at ******, yelp, ngi and Home Advisor (I cannot here) showing plant death from only the water-line down--not the whole plant evenly as cold weather would create.Do zoom in, you will see pictures showing the plants with ice half-way up at the sprinkler line, then in another set the same plants brown (while the top is alive), then barren of leaves and dead under that same ice line (again cold weather kills a whole plant). I also loaded several pictures of other ice-laden plants half way up and our ground cover completely covered. All died when the tech left the system on after winterizing it, on a cold day. These photos are of course time stamped per the date shown on the uploaded receipt.
  • Review from Gregory H

    5 stars

    06/10/2023

    In a time when people are so quick to criticize and complain, i am happy to offer high praise to the Conserva Irrigation of North Atlanta team.We hired Conserva Irrigation of North Atlanta to install our new irrigation system and to correct drainage issues affecting our property. From our very first meeting with *** - the company owner, we knew this was the company we wanted for our project.First of all, within 15 minutes of my initial call requesting an appointment I received a call from ******, the office manager. Within the next 24 hours their representative showed up to discuss our project and to give us an estimate. We discovered that we were getting the personal attention of the owner which was very reassuring to us. We appreciated that he was very patient with us - taking the time to answer ALL of our dumb questions and explaining their install methods and the products they would be installing. Not only did *** tell us about the features of the main components but he also took the time to explain their benefits to us.We had our written formal estimate within an hour of our meeting! Everything we had discussed was clearly documented.We had a second meeting with a project manager to review the drainage portion of our project. *** and his team demonstrated to us from early on that we were important to them and that they truly wanted to earn our business. We were so impressed with the crew! They worked tirelessly for almost ten hours to complete our entire project. Over the years, my wife and I have had many projects done to our various homes, and we both agree that our experience with every person at Conserva Irrigation of North Atlanta, as well as how they completed our project, treated our home and property and the respect that even the laborers showed us, makes this company the absolute #1 company we have ever used for any home project we have had done to any of our homes.If we could, we would rate them with 10+ stars and we highly recommend them!

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