Reviews

Horrible service! Bought a Dodge ********** ******** & had to have it towed back to the dealership the same night. The service department is trash & has been back 3 times & is currently there & it had only been a month since the vehicle was purchased. Requested to speak with the GM Shemar J**** but keep getting the run around & told he's going to call me shortly & that hasn't happened. The worst customer service that I have ever experienced.

Bought a renegade jeep and was happy until the service people got involved. I was not treated with respect. As a woman I am quite aware of the fact most assume woman know nothing about cars. These people from day one treated me like I knew nothing about my car. I have kept every repair receipt. This jeep has not gone anywhere else for service. Yet the people in the service department mentioned that. We had a road side hadzer service contract. I had tire issues that happen several times. 3 different tires had to be replaced. Each time it was a honest unpredictable incident. I later after 3 months discovered the 2 front tires had been worn down. There was no reason any new tires should do that. Went to show autonation service people this. They stupidly said I had dry rotten tires on my jeep. They have been the only people who had replaced my tires. In 3 months how could new tires do that. Only answer they put old tires on my car. Now my jeep has stopped running. It is sitting. I can not drive it. I do not trust these people. Even though we still should be covered under the chrysler autonation coverage. They jeep is a 2020. We are the 2nd owners of it. Low mileage and we keep it taken care of. I was driving in traffic and it j7st stopped running. It will not start again. I fear we have been reat off.