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          Business Profile

          Urgent Care Clinic

          Cumming Urgent Care LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Urgent Care Clinic.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            05/19/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On May 13th I went to Cumming Urgent Care at *******************************************,Cumming ** ***** because I had a red spot on the left side of my back. The doctor who saw me diagnosed that it was a bug bite. She said I needed an injection of Prednisone and cream so that I could put it on top . I told her can not have the injection because I took prednisone every day, I am a kidney transplant recipient , so she prescribed an antibiotic (Cephalexin). I asked her if it wasn't Shingles and she showed me many photos on the computer that she had in the office of people with ******** and she told me no . I went to *********************************** and there they diagnosed me with Shingles and gave me the medicine to treat it. I called on Monday the 15th to speak with the manager because the misdiagnostic seems very serious to me; they told me that she was not there, I left her a message and my phone number telling that I wanted to talk to her because I didn't want to make this public, it would be better if she corrected this with the doctor who misdiagnosed me so that it wouldn't happen again . Until today May ************************************* charge of this place. That's why I make this complaint because this serious issue is at risk to people.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Years in Business: 4

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          5610 Bethelview Rd Ste 500A

          Cumming, GA 30040-7530

          Visit Website
          (678) 821-5376

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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