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          Business Profile

          Car Dealers

          K&K sales

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I purchased a vehicle from K&k sales on January 10,2023. It was a 2013 Chrysler 300c. I made sure I mad my payment and everything. So around march my vehicle started mess up they kept my car for a week I took it to there mechanic they said they was going to do everything right and get my car working right so I didn’t think nothing of it because they said they was going to check to see if everything was going to be ok and the warranty was going to pay for it so that means they said they was going to change the oil and etc. so yesterday I couldn’t even barely drive my vehicle to them I been calling them about the situation try to find the boss numerous times the co worker and the boss was being really rude and ****** they was being disrespectful saying they can’t help me get a new vehicle or noting I got screwed they stole all my money so I feel like I been rob from my transportation and and my job and I took the to another mechanic they diagnose my car as a blowed head gasket I only had the car for less then 3 months so how can I mess that up they knew why they sold me and don’t have no care in the world I got this vehicle for a way to work and to take my kids to doctors appointment and etc. I lost out to almost 2800 from them they do not care they think it funny how the owner had a smile on his face like he know what he did and he don’t care I’m already trying to make it and they rob me from what I had plan on what I had planned on doing I’m sad and hurt at the same time now I have to start all over.

          • Initial Complaint

            01/30/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            PAID $500 DOWN ON THIS VEHICLE, AND IT ONLY LAST A WEEK, BROKE DOWN ON THE HIGHWAY ON MY WAY TO WORK. THE CAR IS IN SO BAD ASHAPE, NO MECHANIC, WANTS TO HONOR THE WARRANTY.. THE FINANCE ************* ********** **** *** ***,********** ********-****, HAS NO IDEAL THE GARBAGE AND SHADY DEALS THIS LOT IS SELLINGNOW I CANT PURCHASE ANOTHER VEHICLE, BECAUSE OF THIS PILE OF JUNK IS ON MY CREDIT ACCT.

            Customer response

            02/15/2023

            [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

             Complaint: ********

            I am rejecting this response because:

            Regards,

            ********* ******YOU HAVE SENT ME THE SAME DOCUMENTS, THAT I SENT YOU.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          C-

          This business is not BBB Accredited

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          Contact Information

          126 S State St

          Lyons, GA 30436

          (912) 388-8008

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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