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Business Profile

Collections Agencies

Creditors Bureau Associates

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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Complaint Status
Complaint Type
  • Complaint Type:
    Billing Issues
    Status:
    Resolved
    I am not liable for this debt with ** ******* ****** ***** *** ***** and I do not have a contract with CBA MACON plus they did not provide me with the original application like I asked. Account No: ********* Amount Disputed: $82

    Business response

    12/09/2024

    Per state and federal law we can not disclose any information to a Third Party about another consumer's debt. Please have the consumer reach out to us so we can help resolve their issue with them. 

    Customer response

    12/12/2024


    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***** ******
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    In the month of May, 2024 I notified Creditors Bureaus Association have violated the False Claims Acy. They are not suppose to have access to my social security number. without the consent from and the Social Secuirty Adinistration. They have avoided my letter and continued to post on my credit report along have my personal information in the system. Medical records are private and it is violation for this collection agency to have my personal information. I have a file complaint with the FTC for identity theft

    Business response

    08/02/2024

    This account has been closed by CBA and returned to the original creditor. Attached is a letter stating as such. Please allow 30-45 days for the account(s) to be removed from the credit repositories ******* *** *********** 
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    CREDITORS BUREAU ASSOCIATES do not meet the requirements to collect in the state of ************ According to: *****************************************************  they do not have a license to collect in the state of *********** when you search their company name in the search bar. They aren't providing evidence bearing my signature, nor are they providing a calculation of the amount that they claim I owe. These are illegal collection practices.

    Business response

    07/22/2024

    This account was close and returned in response to **** complaint number **************** 
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    This company changed the date of opening to February 2018 to February 2020, This means my legat drop date has changed by two years. I have tried to dispute this account because I paid medical off 2018 but I do not have the receipts. They had been reporting the February 2018 date until the change occurred in June 2024.

    Business response

    06/24/2024

    This dispute was received after the federal validation period. The dates in question are as follows: February 2018 is when the procedure happened, February 2020 is when the accounts were turned over to our office. Debtor confirmed they were in receipt of our debt validation documents after a CFPB complaint in June of 2020. The balances currently stand and are correct. If the debtor feels this is not their account, please send proof of those claims.

    Customer response

    06/25/2024

    The company's dates are incorrect. As I requested before from then company before, please provide written proof of the date; which they will not provide. I have requested proof of the date that they are stating are fraudulent.  I am expecting to forward my proof of there fraud. At this i am concern with the dates. I ask that they provide proof within th 14 days.

    Business response

    06/27/2024

    Attached are documents validating the debt with the original creditor.
  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am not liable for this debt with community ambulance, I do not have a contract with *** *****, they did not provide me with original contract as requested.

    Customer response

    12/29/2023

    I have called the debt collectors multiple times, I received no mail stating that I owe a debt and I did not sign any documents.

    Business response

    01/02/2024

    This dispute was received after the federal validation period, and was the first time our office received a dispute for this account. As a courtesy, documents validating the debt with the original creditor have been attached. If the debtor feels this is not their account, send proof of those claims.
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    I am reporting this as a precaution that I may have been a victim of identity theft coz when I acquired my credit report last ***** **** I was shocked to find out that there were addresses there that I never lived in and accounts that I never opened. I have contacted these lists of creditors to make them know of the breach but they are requesting that I fill out a full Packet to show cause in order for them to cease reporting to my credit due to this possible identity theft. I also found this account that I believe not mine: Acct name: *** ***** ********* ********* ***** ***** ***** acct no. ******* date opened ********** balance $852.00 I am not liable for this debt and I do not have a contract with: Company: CREDITORS BUREAU ASSOCIA Address: *** **** ** ****** ** ***** *** *** ***** ******** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at *** ********** *** ***** ** ***** *** ***** ** **********************  I need a response from the company.

    Business response

    09/19/2023

    Hello,

    Thank you for providing the FTC Identity Theft report. The account(s) in question have been removed from collections and returned to the original creditor. Please allow 30 to 45 days for the accounts to drop off the credit report. If you have any further questions, please call our office at *************

    Thank you.

  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I am not liable for the debt with Creditors Bureau Associates. I do not have a contract with Creditors Bureau Associates. They did not provide me with the original contract as requested.

    Business response

    08/02/2023

    This dispute was received after the federal validation period. As a courtesy, documents validating the debt with the original creditor have been attached. If the debtor feels  that these accounts are not theirs, please send proof of those claims.

    Customer response

    08/02/2023

     
    Complaint: ********

    I am rejecting this response because:
    No contract.  Someone with a similar name as mine.
    Sincerely,

    ***** *****

    Customer response

    08/02/2023

    This company is misusing my identity without my consent. They are willfully negligent, noncompliant, reporting inaccurate, unverifiable information, and inflicting damage to my reputation, and credit worthiness. Any other company attempting to aid and abet, will be included in a federal complaint filed against them.
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    I am not liable for this debt with ********* ******* ******** I do not have a contract with Creditors Bureau Associates, they did not provide me with the original contract as I requested.

    Business response

    07/13/2023

    Our office was in receipt of the verbal dispute for this account on ******2022. Documents validation the debt with the original client were mailed to the address on file the same day. As a courtesy, those documents have also been attached to this response. If the debtor believes this is not their account, please send proof of those claims.

    Customer response

    07/19/2023


    Complaint: ********

    I am rejecting this response because: I need a copy of a contract signed by ******* ***** with  Creditors Bureau Associates. The response provided does not show ******* ***** enter into any agreement or business with Creditors Bureau Associates. 

    Sincerely,

    ******* *****
  • Complaint Type:
    Billing Issues
    Status:
    Answered
    I am not liable for this debt with ***** *** *** ******* and do not have a contract with CBA MACON. They did not provide me with the original contract

    Business response

    06/20/2023

    Good afternoon,

    This dispute was received after the federal validation period. As a courtesy, documents validating the debt with the original creditor have been attached to this response. If you have any further questions, please contact our office at ###-###-####.

    Thank you.

  • Complaint Type:
    Billing Issues
    Status:
    Answered
    Date of transaction: N/A although I was given the date when the crediting agency bought the felonious dept: *****-2022, and was reported to my credit report on **** **** 2023. The amount that was sold to the collections of (credit bureau associates) telephone number: ************* was 1595 dollars from: ***** *** ********* ********. The fact that I haven't even used a ambulance in the last 8 years is all I need to know that the debt was due to fraud, or mistaken identity. Also I never received any information of this debt, through the mail or by phone. Furthermore I've worked really hard on my credit, while living well below the national poverty line. The account number for the collection is: ******** Please help me to get this taken off my credit report. I truly feel like I've been fraudulently taken advantage of in hopes that I'll just pay a debt that doesn't belong to me. Thank you very much for your help, and God bless. Sincerely, ****** *********

    Business response

    06/19/2023

    Good afternoon,

    This dispute was received after the federal validation period. As a courtesy, we have attached a set of documents that verify the debt with the original creditor. If you believe that this debt is a result of identity fraud, please provide our office with a copy of an FTC ID Theft Report, a notarized ID Theft Victim's Complaint Affidavit, or a police report that includes the officer's name and badge number. If that is provided to our office, we will be more than happy to help resolve the issue. 

    If you have any further questions, please contact our office at ************

    Thank you.

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