Collections Agencies
Creditors Bureau AssociatesComplaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I am not liable for this debt with ** ******* ****** ***** *** ***** and I do not have a contract with CBA MACON plus they did not provide me with the original application like I asked. Account No: ********* Amount Disputed: $82Business response
12/09/2024
Per state and federal law we can not disclose any information to a Third Party about another consumer's debt. Please have the consumer reach out to us so we can help resolve their issue with them.Customer response
12/12/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
***** ******Initial Complaint
08/01/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
In the month of May, 2024 I notified Creditors Bureaus Association have violated the False Claims Acy. They are not suppose to have access to my social security number. without the consent from and the Social Secuirty Adinistration. They have avoided my letter and continued to post on my credit report along have my personal information in the system. Medical records are private and it is violation for this collection agency to have my personal information. I have a file complaint with the FTC for identity theftBusiness response
08/02/2024
This account has been closed by CBA and returned to the original creditor. Attached is a letter stating as such. Please allow 30-45 days for the account(s) to be removed from the credit repositories ******* *** ***********Initial Complaint
07/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
CREDITORS BUREAU ASSOCIATES do not meet the requirements to collect in the state of ************ According to: ***************************************************** they do not have a license to collect in the state of *********** when you search their company name in the search bar. They aren't providing evidence bearing my signature, nor are they providing a calculation of the amount that they claim I owe. These are illegal collection practices.Business response
07/22/2024
This account was close and returned in response to **** complaint number ****************Initial Complaint
06/24/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company changed the date of opening to February 2018 to February 2020, This means my legat drop date has changed by two years. I have tried to dispute this account because I paid medical off 2018 but I do not have the receipts. They had been reporting the February 2018 date until the change occurred in June 2024.Business response
06/24/2024
This dispute was received after the federal validation period. The dates in question are as follows: February 2018 is when the procedure happened, February 2020 is when the accounts were turned over to our office. Debtor confirmed they were in receipt of our debt validation documents after a CFPB complaint in June of 2020. The balances currently stand and are correct. If the debtor feels this is not their account, please send proof of those claims.Customer response
06/25/2024
The company's dates are incorrect. As I requested before from then company before, please provide written proof of the date; which they will not provide. I have requested proof of the date that they are stating are fraudulent. I am expecting to forward my proof of there fraud. At this i am concern with the dates. I ask that they provide proof within th 14 days.Business response
06/27/2024
Attached are documents validating the debt with the original creditor.Initial Complaint
12/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not liable for this debt with community ambulance, I do not have a contract with *** *****, they did not provide me with original contract as requested.Customer response
12/29/2023
I have called the debt collectors multiple times, I received no mail stating that I owe a debt and I did not sign any documents.Business response
01/02/2024
This dispute was received after the federal validation period, and was the first time our office received a dispute for this account. As a courtesy, documents validating the debt with the original creditor have been attached. If the debtor feels this is not their account, send proof of those claims.Initial Complaint
09/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am reporting this as a precaution that I may have been a victim of identity theft coz when I acquired my credit report last ***** **** I was shocked to find out that there were addresses there that I never lived in and accounts that I never opened. I have contacted these lists of creditors to make them know of the breach but they are requesting that I fill out a full Packet to show cause in order for them to cease reporting to my credit due to this possible identity theft. I also found this account that I believe not mine: Acct name: *** ***** ********* ********* ***** ***** ***** acct no. ******* date opened ********** balance $852.00 I am not liable for this debt and I do not have a contract with: Company: CREDITORS BUREAU ASSOCIA Address: *** **** ** ****** ** ***** *** *** ***** ******** Police Report and FTC Affidavit are attached with this complaint together with dispute letter sent to the bureaus and the authorization for release of information. I also filed complaints thru CFPB. Please delete this account from my credit report at once. Any questions or concerns I can be reached at *** ********** *** ***** ** ***** *** ***** ** ********************** I need a response from the company.Business response
09/19/2023
Hello,
Thank you for providing the FTC Identity Theft report. The account(s) in question have been removed from collections and returned to the original creditor. Please allow 30 to 45 days for the accounts to drop off the credit report. If you have any further questions, please call our office at *************
Thank you.
Initial Complaint
08/02/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am not liable for the debt with Creditors Bureau Associates. I do not have a contract with Creditors Bureau Associates. They did not provide me with the original contract as requested.Business response
08/02/2023
This dispute was received after the federal validation period. As a courtesy, documents validating the debt with the original creditor have been attached. If the debtor feels that these accounts are not theirs, please send proof of those claims.Customer response
08/02/2023
Complaint: ********
I am rejecting this response because:
No contract. Someone with a similar name as mine.
Sincerely,
***** *****Customer response
08/02/2023
This company is misusing my identity without my consent. They are willfully negligent, noncompliant, reporting inaccurate, unverifiable information, and inflicting damage to my reputation, and credit worthiness. Any other company attempting to aid and abet, will be included in a federal complaint filed against them.Initial Complaint
07/13/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ********* ******* ******** I do not have a contract with Creditors Bureau Associates, they did not provide me with the original contract as I requested.Business response
07/13/2023
Our office was in receipt of the verbal dispute for this account on ******2022. Documents validation the debt with the original client were mailed to the address on file the same day. As a courtesy, those documents have also been attached to this response. If the debtor believes this is not their account, please send proof of those claims.Customer response
07/19/2023
Complaint: ********
I am rejecting this response because: I need a copy of a contract signed by ******* ***** with Creditors Bureau Associates. The response provided does not show ******* ***** enter into any agreement or business with Creditors Bureau Associates.
Sincerely,
******* *****Initial Complaint
06/20/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
I am not liable for this debt with ***** *** *** ******* and do not have a contract with CBA MACON. They did not provide me with the original contractBusiness response
06/20/2023
Good afternoon,
This dispute was received after the federal validation period. As a courtesy, documents validating the debt with the original creditor have been attached to this response. If you have any further questions, please contact our office at ###-###-####.
Thank you.
Initial Complaint
06/19/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
Date of transaction: N/A although I was given the date when the crediting agency bought the felonious dept: *****-2022, and was reported to my credit report on **** **** 2023. The amount that was sold to the collections of (credit bureau associates) telephone number: ************* was 1595 dollars from: ***** *** ********* ********. The fact that I haven't even used a ambulance in the last 8 years is all I need to know that the debt was due to fraud, or mistaken identity. Also I never received any information of this debt, through the mail or by phone. Furthermore I've worked really hard on my credit, while living well below the national poverty line. The account number for the collection is: ******** Please help me to get this taken off my credit report. I truly feel like I've been fraudulently taken advantage of in hopes that I'll just pay a debt that doesn't belong to me. Thank you very much for your help, and God bless. Sincerely, ****** *********Business response
06/19/2023
Good afternoon,
This dispute was received after the federal validation period. As a courtesy, we have attached a set of documents that verify the debt with the original creditor. If you believe that this debt is a result of identity fraud, please provide our office with a copy of an FTC ID Theft Report, a notarized ID Theft Victim's Complaint Affidavit, or a police report that includes the officer's name and badge number. If that is provided to our office, we will be more than happy to help resolve the issue.
If you have any further questions, please contact our office at ************
Thank you.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
61 total complaints in the last 3 years.
12 complaints closed in the last 12 months.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.