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Business Profile

Baths

Jacuzzi Bath Remodel Atlanta

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26 Customer Reviews

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  • Review from paul s

    5 stars

    12/30/2024

    Technicals did an excellent job. They were on time, professional, and clean. There closing was on point especially how to clean the new shower. ****** and **** deserve some form of recognition!

    Jacuzzi Bath Remodel Atlanta Response

    01/10/2025

    Thank you for your positive feedback. We're glad our technicians were helpful and informative. Your kind words will be passed on to them.
  • Review from Jack R

    5 stars

    11/27/2024

    The shower remodel by ****** and ****** was expertly done with quality materials and skill. I am looking forward to using the new shower for many years

    Jacuzzi Bath Remodel Atlanta Response

    01/10/2025

    Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the shower remodel and the quality of the materials and craftsmanship provided by ****** and ******. Its great to know youre looking forward to enjoying your new shower for years to come! If you ever need any further assistance or have any questions, dont hesitate to reach out. We truly appreciate your feedback and your business!
  • Review from Christian H

    5 stars

    11/07/2024

    Awesome experience! The installers arrived early and literally worked ALL day. Everything is perfectly placed and neat, and they left the space spotless.

    Jacuzzi Bath Remodel Atlanta Response

    01/10/2025

    Thank you for sharing your awesome experience! We're so glad to hear that the installers were prompt, worked diligently all day, and left everything neat and spotless. It's our goal to provide top-notch service, and we're thrilled that we met your expectations. If you need anything else or have any questions in the future, feel free to reach out. We truly appreciate your feedback!
  • Review from Sara C

    5 stars

    10/09/2024

    Jacuzzi Bath remodel team of **** and ** did a shower and jacuzzi tub remove and replace for me. They were both very professional and great to work with. I couldnt have asked for better work to be done. My old tub and shower were 30+ years old and in less than stellar shape. They came in and removed all of the old and replaced with all new. I am ecstatic with the results, cant wait to use my new tub and shower!

    Jacuzzi Bath Remodel Atlanta Response

    10/11/2024

    We are thrilled to hear you had such a positive experience with **** and **. Thank you for your five-star review!
  • Review from Cathy W

    5 stars

    08/28/2024

    I had my bathroom remodel today by two young men that works for jacuzzi bath and remodeling. The work they put into it was just amazing to see how dedicated they were to getting the job done. Thanks ****** and ******* for giving me my bathroom back

    Jacuzzi Bath Remodel Atlanta Response

    08/30/2024

    Thank you for sharing your positive experience with us! We're delighted to hear that ****** and ******* did an excellent job installing your new shower. Enjoy!
  • Review from Cathy E

    5 stars

    06/06/2024

    The installers were very courteous, professional and efficient. I am very pleased with my shower and would recommend them to any and all. Also would like to give kudos to my salesman ***************** for his input on the design of the shower. Great team you have there!

    Jacuzzi Bath Remodel Atlanta Response

    01/10/2025

    Thank you so much for your kind words! We're delighted to hear that you had a great experience with our installers and that you're pleased with your new shower. We'll be sure to pass along your kudos to both the installation team and *** for his design assistance. It's wonderful to know that youd recommend us, and we truly appreciate your feedback. If you ever need anything else, dont hesitate to reach out!




  • Review from Ted V

    2 stars

    05/26/2024

    We hired Jacuzzi to do two bathrooms. First went without a hitch and the service was fantastic. However, the second was an abysmal experience. The explanation for work to be performed was for a lengthened stand-up shower to include an eight-foot wall. To cover the remaining three feet, we were told that they could easily put a bench and pony wall. We quickly found out that a bench to Jacuzzi is a three-foot deep four-foot-wide block of wood with no purpose, and clearly not a bench meant to be sat on. With three-feet deep dimensions we are at a loss on what to do with this wasted space that has now ruined the look to the bathroom. While attempting to find a solution to this eye sore we received the standard, "that's how it was written in your contract" answer. Not a company I'll be using going forward.
  • Review from Robin D

    5 stars

    05/05/2024

    We had our standing shower redone. Jacuzzi did a good job of getting everything setup up. Our installers ********** worked well and kept us informed on the progress. ** came out first and got working on the job right away. He went over the details before getting started. Covered everything to minimize dust and got the job done on time.
  • Review from James T

    5 stars

    01/09/2024

    ****** and ****** arrived on time, explained the process and started the conversion. They worked all day and finished at 7:30 pm. They did an excellent job and finished by cleaning up. I am thoroughly impressed with the quality of the shower and the workmanship by both men. Thank you for a job well done. *********************
  • Review from Rickey M

    5 stars

    11/21/2023

    Installers were very friendly and efficient. They worked nonstop and finished installation in 8 hrs. They did a fantastic job, even beyond my expectations. They cleaned up not leaving a speck of debris. They were the best workers I've ever dealt with and will recommend Jacuzzi to my friends.

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