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          Business Profile

          Caterer

          Bell Room Catering LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Caterer.

          Complaints

          Need to file a complaint?

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/04/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I had a event with ************************* on July 9, 2022. She charge me $2,175.00 for only 15 guest. ************************* only provided a small amount of food for this amount. I called her & got no response. So I call my bank & did a claim for unsatisfied service in the amount of the deposit. She called me and threatened me & came to my house in a violent manner. Then she took it to social media ********** her business page ChefBrittany Catering, To assassinate my character. By saying I use a false debit card to pay payment and I did not answer my phone calls when she came. This was very unacceptable what she did and was very unbusinesslike to what she did.

            Business response

            08/10/2022

            *************************

            Customer response

            08/23/2022

            My bank (Chase) did send ************************* Catering her money back. It is still unacceptable how she handled the matter by taking this business matter to ********* She also has cause me a lot anxiety with this Community drama. She has drag  my business name in *********** **. with this ************ drama. She has cause the downtown ********* in *********** too not work with me because they didnt want the Community Drama in they place of business. She has also cause me too lose money because of her ******** lies. This matter could have been handled better. I can not help that ************************* use Square as a form of payment instead of using your bank as a form of invoice payments. ************************* acted off her emotions instead of how to really handle herself has a business owner.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1511 Montrose Pkwy

          Norcross, GA 30092-2626

          (470) 406-3578

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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