Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Animal Hospitals

Animal Hospital Of Town Lake

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Animal Hospitals.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

3 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Mary C.

    1 star

    04/28/2024

    ************************* supposed veterinarian should not be allowed to treat any animals or be in control of their care given the fact she was so rude inconsiderate bedside manor was 0 on a scale of 1 out 10 with 10 being the best I give ***** -0. I hope no other person or animal has to ever deal with ************************* and have to be talked to and disrespected both myself and my 14 yr old baby girl sunshine was by ************************* in such a critical time she made my situation and experience with town lake emergency veterinarian the absolute worst experience one could have.
  • Review from LUIS M

    1 star

    07/20/2023

    I took my *********************************** for surgery with **************** and they did something to my dog but didn't fix him like they told me. About a week later I took him back and they put him under anesthesia again because they did not fix the issue the first time. So until this day my baby still has the same issue. Another vet recommended the surgery I paid this place already for. I called them to see what we were going to do about it and *** was telling me to take him to 2 places for a second evaluation and if they said that **************** didn't do it right I would get my money back. they knew well enough that a vet wont talk negative about another vet. I do have the suggested surgery in writing by the second vet so my next move is to go to court and file against the clinic and ****************. Obviously she did not do it right that's why littleman still sounds horrible. I did not pay $1,800 for nothing. I want my dog fixed
  • Review from Shannon W

    1 star

    08/08/2022

    I could give ZERO STARS I ABSOLUTELY WOULD this place is an absolute joke I addoped a kitten who started showing signs of upper respiratory infection on the day I was leaving to come home witch is six hrs from where we live I called on the way home to see if I could get her in I wasn't comfortable with her breathing they told me to call when I got closer so I did I get there while my kitten is lethargic an gasping an choking I sit for 2 hrs frustrated I ask how long it will be they tell me there's more important things that came in aftere they had to take care of (I seen one other car in the parking lot when I got there)an that it would be another 2HOURS I get things are more severe then others but my cat could not breathe I sat in the bathroom all night with the shower running to help her breathe to get her lucky in to another vet this morning 100%unprofessional an non caring place

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.