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          Business Profile

          Swimwear

          Fused

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Swimwear.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/29/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            I had a monthly subscription to Fused Hawaii. They never refunded my money or fulfilled all of my orders. I am requesting a refund

          • Initial Complaint

            12/09/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I was enrolled in fused hawaii's subscription and was billed $80 for **** and 6 months later I still don't have the swimsuit or a refund. It appears the company was dissolved. There's a lot of us out there that are going through this. Their ******** page was active just a few weeks ago.

          • Initial Complaint

            11/30/2022

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Unanswered
            On September 7th, 2022 I was charged $55 for a recurring subscription to their bikini of the month promotion. It often takes several months to receive the product (the longest wait was 7 or 8 months last year), so I didnt realize there was a problem. A few days ago someone posted online that the business had dissolved due to the owners personal problems. No one ever contacted me with a refund or any information whatsoever. The image I uploaded was not sent to me, I saw it on a ******** page. I believe I am 1 of hundreds, possibly thousands of customers who have been charged with no product provided.

          • Initial Complaint

            11/27/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Closed the business without fulfilling all of my orders. Therefore owing me money

          • Initial Complaint

            07/16/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered a swimsuit said they have it in stock and available now.Wait a week for shipping label then email and call the company to see whats up.They email back says with bardges being late and **** (who I work for) being delayed (which we are not) then it will take 4-6 weeks or longer.Ok so the website said it was IN STOCK so not waiting on barges to deliver material.USPS who I work for isnt behind this is one of our best years for mail being on time.I email back did I want a refund and this shouldnt take long if its in stock.MONTHS on a suit no thats not how you do business. Take peoples money then a get the products months down the road..

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 19

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          PO Box 5314

          Kailua Kona, HI 96745-5314

          Visit Website
          (808) 896-9281

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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