Reviews
2 Customer Reviews
Review from
1 star04/24/2024
I made the worst purchase of my life 7 months ago, a Winnebago trailer. I'm 64 so I've made a lot of purchases. I'm trying to get help on the nine issues on my trailer, but Winnebago has switched customer service reps on me three times now. The third rep is asking the same questions as the first rep was asking me over a month ago. Horrible trailer leaking from roof, slide and window. My local dealer can look at it in 4 months. It's so full of water maybe they have a scuba team. My Dealer....*****************************************, ***** ** has been NO help. Their **************** Mgr asked me to call him after my 1 star ****** review....he hasn't worked there in 3 **** ***** # is disconnected. They just copy paste 3 yr old info to unhappy clients. I'm spreading the word all over the net...Dillons *************** does not care about its customers!Review from Marilyn G
1 star03/29/2024
I would actually give them a zero if I could. We have a 2019 View. The floor is literally sinking in three horizontal areas. I called and e-mailed Winnebago. They say that the structural warranty ran out after 3 years and they will not reimburse us for the expense of having this fixed. My issue is that this is not a warranty problem. Several, and I mean several, other owners of Views have the identical problem. Many of them have paid for the issue to be addressed. But, if so many have experienced a soft floor, this is a design flaw and should be taken care of by Winnebago. So basically, Winnebago has a design that will end up costing an owner $2300 in addition to the original cost of the vehicle with no apology !
Customer Review Rating
Average of 2 Customer Reviews
Contact Information
Want a quote from this business?
Get a Quote
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.