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Complaint Details
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Initial Complaint
08/28/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
I **** ***** purchased a vehicle from Original Auto, (1978 F250). The truck was represented as a good dependable driving truck. Received truck and transporter couldn't start it to pull it off trailer. Got vehicle home and found that the starter was bad, brake booster leaked, heater core leaked, steering Colum was bad. it had no brake lights, tail lights, rear running lights or turn signals. the gauge cluster had been changed and the only thing that worked on the instrument panel was the speedometer and voltage meter. After numerous back forth conversations and the dealer not sending the parts they agreed to send. The dealer offered to resale the truck. I agreed to let them. They agreement was to let them resale it with a 4% seller fee. Once the truck sold, they would then immediately wire the proceeds to my bank account. They also asked for 30 days (no obligation) to find me another truck, I agreed. They released it and sold my truck within 7 days on ****. Over the next 30 days the dealer kept telling me the buyer had not paid for it via texts, calls and email we continued to have. At the end of the 30 days the dealer tells me that the buyerk in for another truck they had that was supposed to be a good running and driving truck. The price was $25,00.00 for the new truck and they would give me $1,000.00 over the next 5 months for the difference. I agreed to this new arrangement based off the fact the buyer backed out of the 1978 F250. The new truck I agreed to was a 1978 F150 VIN# F14SRBE4975. That truck shows up with as many if not more problems than the first truck. I than find out that the first truck (1978 F250) in fact had been sold. They lied about the **** buyer who originally bought the truck. The new buyer paid for the purchase within 24 hours of the sale, ($30,600.00) and they kept the money. I would have never bought the second truck or signed any other agreements if I had known the truck did truly in fact sale.Business response
09/26/2024
We have become great friends with ****. He does have his truck and his title. We have many other clients interested in the vehicle and have agreed to purchase the truck back from him.
Initial Complaint
08/05/2024
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Answered
Vehicle was purchased via **** on 4-19-24. Vehicle was inoperable when delivered and I was assured the vehicle was a great running & driving vehicle by ******** ******. I contacted the seller for a refund and one of the owners agreed to buy it back. This never occurred. They did not send me the title until I opened a case with ****. Once I received the title I noticed that the sellers name was "All Metal Classics, LLC" I did not purchase anything from all metal classics, llc. I purchased the truck from Original Autos, LLC. They have continuously lied to me and will not honor their agreement to purchase the truck back and now I have a grossly misrepresented truck and invalid & fraudulent title/paperwork. If you will read the ************* reviews for ***************************************************** you will see a very common thread to their corrupt buisness practices. Please stop these criminals from preying on the general public. There are many more details about this transaction that I would be glad to tell you about over the phone if need be. My number is ************Business response
10/09/2024
This message was left by Scott Deppe from Alabama. He has his all original 70's Ford truck and his clean and clear title. Purchasing a vintage product does not give you the right to levy personal attacks and slander people online. This truck was sold on consignment and briefly came through our shop. It was a good solid pickup with original paint, a good engine, 4 wheel drive and a good transmission. We have reported him to the state of Alabama for blackmail and extortion business tactics. He ripped off the shipping company that transported the truck for him as well.
Initial Complaint
04/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Purchased a truck on March 5, 2024 on **** from *****************************. The truck was misrepresented, would not crank or run, even though I was told it was in good working order (did not ship to me). On March 27, 2024 ******** and the consigner agreed to cancel the truck purchase with me and provide me with a full refund plus interest accrued. I requested multiple times via text for payment which was ignored. On April 19, 2024 ******** texted me that he would pay me 30k minus the 8% commission (already paid). As of today, April 26, 2024, ******** has ignored my calls, texts, and emails an refuses to pay me the $27,744.00 that he legally promised in a text.Business response
05/17/2024
This matter has been resolved to the satisfaction of both parties
2000+ classic vehicles sold!!!
99% customer satisfaction rate
Initial Complaint
01/20/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
i went online on **** and purchased two bronco's for a total of $73,500.00. these broncos where very nice and came with clean titles. 1st bronco came out in a positive manor, the second bronco did not. I waited several months now i bought it in 2/16/2023. i waited several months for the title and i got the run around from ******************************* all metal classics, LLC. First it was that ***** department of motor vehicles was so far behind he hadn't received the title. in that case he was selling a bronco he hadn't even had a title to. Finally i received my first bronco title months later. i purchased these two one week apart..i received the title in sept and it came in as a salvaged title. none of witch was disclosed to me. this title was not the same as the original he emailed me. i am seeking a refund of ***** dollars witch is a fair amount for the deception in this purchase. when received the bronco had bad breaks didn't run and has had to have **** dollars in repairs made to it. I requested a fair amount of a refund from ****** and he refuses to return a portion of my money although he sold me a salvaged vehicle by providing a fake first title and claimed we would work a refund out. he claimed he would fix and never has in oct finally he gave me a statement of facts for the bronco and claimed it would clear the title and it hasn't. pa will not accept it..He avoids my calls and text. i would never recommend purchasing anything from this business. This is theft by deception. This was a shady move and i am very dissatisfied with this business.Business response
01/29/2024
This message was left by *********************, a competing licensed Dealer. This is a Blackmail/extortion attempt for cash. He is well aware we submitted a clean and clear title on his behalf to the **************. ***** switched to a nationwide Title system under his ownership. This is just an illegal attempt to extort moneyInitial Complaint
06/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Resolved
I purchased a truck from All Metal Classics on June, 13th 2023. I paid $25,000.00 for the truck. I talked to the owner *********************** about the truck and he assured me the truck was in good mechanical condition and it was ready to be delivered. When the transporter arrived he called and stated the truck engine compartment was in pieces. I called ***** to see what was going on and he lied and told me the transporter was drunk and he didnt feel comfortable releasing the truck. When I called the transporter he said that ***** was lying and that they had photos of the truck in pieces. You need to realize that the transporter has a family, kids and bills to pay. An accusation like this can cause serious damage to someones reputation and career and ***** didnt take this into consideration just to cover his lies about the truck. The transporter has photos of the truck in pieces and even offered to call the cops for a DUI check on site. He has also threatened me with a no refund or truck if I use my constitutional rights and write a negative review of his business online. There are many complaints about this business and someone needs to take action against him.Business response
08/04/2023
The client, *********************** and **, All Metal Classics have agreed on middle ground and have resolved this issue amicably
We appreciate the opportunity to correct the issue
Customer response
08/04/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Business hours
Today,Closed
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
5 total complaints in the last 3 years.
3 complaints closed in the last 12 months.
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