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Business Profile

New Car Dealers

Kendall Auto Mall

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

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2 Customer Reviews

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  • Review from Eric L

    1 star

    02/12/2023

    Kendall website posts 50 5-star ratings from buyers, stacked deck. BBB website, Kendall average is 1 star. You decide the truth but think wisely!My new 2018 ************ shut off while driving twice in one day on 3rd day after I bought it. 4 years later, still shuts off driving, 125 times now. Recalls on malfunction are factory conceived. Class action lawsuits in 20 states. Kendall says, cannot work on a vehicle we can't see shut off when we test drive it for 15 min. I nearly died; car shut off twice at 70mph. *** says burden of proof is on them.My car wont start randomly, 60 times. Stuck for hours in my garage or parking lots. Kendall Auto will not repair, they say, cannot work on a vehicle that we can't see it, not start. Recall on malfunction, class action lawsuits for this in 20 states. ****** Shift to Park malfunction.Car goes into reduced engine power mode. 70mph to 10mph, thats your top speed for a long time. Factory defect Kendall Auto won't repair, they say, we can't repair a vehicle we can't see it in reduced engine power mode on 15-minute test. Kendall Auto baited me to purchase, then switched from bogus warranty to policy after purchase, then make up rules. No warranty on factory conceived defects. Thousands are stuck.These 3 factory malfunctions have occurred in Malibus from 2015 to 2020, ****** issues, see yourself. GM manufacturing new vehicles yearly, known malfunctions, not disclosing defects to buyers before you buy, no remorse, big scam. Nobody can be that stupid & manufacture a car with same defects 5 years straight. GM eliminating warranties to save $$$. Bait/Switch operation. Known as, Corporate ************* ****** it.Only 20% of vehicles manufactured have recalls repaired, like a lottery. The other 80% with same malfunctions, are forced to sign up with an attorney/class action lawsuit, you get nothing. GM wins. They want $12,000, half what I paid for car to repair their factory malfunctions. Car is worthless as is.
  • Review from Wendoline B

    1 star

    06/27/2022

    Beware of Kendall *** I purchase a Kia **** on 2021 and this guy *************** sold me a bumper to bumper protection plan ,and wile I was driving on the freeway a tire exploded for no reason ,car is only 8 months old and 12 thousand miles on it and I being trying to get an answer from this people if this tire has warranty or not, an the only answer I got from a lady who dont know what she was talking about was that I supposed to change those tires at 35 thousand miles she was completely lost not even put attention on the problem I tell her the tire has only 12 thousand miles ,well after that I contact **************** an explain what was going on ,and he direct me to his supervisor ******* Everton and this person that supposed to call me ,hasnt answer any of my phone calls or returned I being with the spare tire for almost a week and this company has done anything to get me an answer where this tire has warranty or not, an either *** or ****** answer any more my phone calls ,

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