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Business Profile

New Carpets

Dillabaugh's Flooring America & Design

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3 Customer Reviews

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  • Review from Silvano S

    5 stars

    01/09/2023

    Our experience with ************ Flooring America in ***** has been outstanding. My wife and I interviewed and visited several floor installers in the area and none are as impressive, thorough and professional as ************. We visited the store and met *********************** the Sales Manger. We gave him an idea of the material we liked and the work we needed done. ****** came to our home the next day and gave us ideas showing us samples of the vinyl flooring we wanted. He impressed us with his knowledge and patience. He took his time listening and explaining every detail of the way the work would be done. He then measured our floor and worked with us to give us the best estimate possible to stay within our budget. We agreed to let them do the work. The materials were ordered and there was a short delay due to transportation problems but they arrived at the specified time. The contract installer named ************************* arrived on schedule. The work was extensive and required carpet cutting and stretching, removing linoleum, moving the fridge and stove and preparing the floor. **** worked straight through his lunch break and stopped only to have lunch with us and continued until late. The vinyl flooring looked amazing. **** showed up early the next day and brought ******************** to do the trim work .Another contractor named *********************** did the carpet. These are hard working and knowledgeable young men that do great work. Throughout the project We kept in touch with ***** and **** two professional very friendly and customer oriented Project Coordinators. They go above and beyond to make sure the contractors are efficient and the customers are satisfied even after the project is complete. We also want to thank ***** a technician at ************ who came by twice to do some finishing touches. My wife and I are satisfied with ************ and recommend them to anyone looking for quality materials and outstanding floor installation at a reasonable cost.
  • Review from Ivan S

    5 stars

    10/13/2022

    Hey, I hope that I can express our experience with ***. It was truly like hanging out with one of my ************ you feel pressure the conversation moved along and even when we got off track with something other than flooring, *** was able to continue working on our project I truly do recommend ***. Flooring team and scheduling team I guess I shouldve said everybody had Dillabaughs to everyone who has flooring needs. Our house looked great before now. It truly looks amazing.
  • Review from Sandra S

    5 stars

    05/17/2022

    Rob was awesome and very knowledgeable. He listened to my needs and was very helpful. ******* was also very helpful, when he came to our home and measured. He was very polite and respectful. ***** at the fulfillment center was amazing. She helped us with a issues we had between what insurance was doing and the part of the home my husband and I was doing with the rest of the home. Our overall experience with ************ was great. I will go back to them when I have more flooring needs.

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