Reviews
110 Customer Reviews
Review from ed w
1 star02/11/2025
this used to be a great company.not any more.they list restaurants that have not taken there certificates for years.almost every restaurant in my area that are listed online currenty do not accept it.all owners say the same thing.they tried to get off the list but restaurant.com will not reply to there requests.please let public know how downhill this company has gone.Review from Troy W
1 star02/04/2025
I have had an account for around 10 years and can't use any of my vouchers or get a refund. Have emailed them several times and get no response. Called several times with no response. The application won't let me log in or even show me my account with my profile. This so called business is a scam and should be investigated and made accountable for all the wrong doing and fraud.
Restaurant.com Response
02/05/2025
Please check your email for further update.Review from Denise R
1 star12/18/2024
I am a restaurant owner and they have us listed on their directory without our permission. We do not participate with them and they wont take us off!!Besides that they have wrong information listed!Their customers come in trying to use their vouchers and dont understand why they cant because we are listed on their website. None of the phone numbers work except the one where you reach the ***********. Ive emailed and called them since October. Nothing but scammers!!Seeing all the reviews and complaints, Im not the only one feeling this way. How do they have an A+ rating???This company *****Review from Tabitha H
1 star11/26/2024
They are ripping people off. I was told for 5 dollars I would get 35 voucher and I spent 35 to get a200 dollars voucher then was refused after using 1 20 and 1 40. ScamReview from Devin J
1 star11/25/2024
They put gift cards on their website that don't exist.Restaurant.com Response
11/27/2024
Were here to help! Send an email to ************************************ Our team will get back to you during business hours, Monday-Friday between 8:30am to 5pm, CST.Review from James P
1 star11/02/2024
My wife gave me a 50$ gift card for this place around *******. Registered the card with the restaurant.com app . I would like to say it was seven years ago maybe a little more but either way i registered using my email. I would log in and check it but was disappointed that there was not any restaurants we wanted to use this at. Then of course covid hit . So now today 11-2-2024 there is a place we would like go to . Well now it doesnt seem to exist anymore ,the 50$ never expire credit. Every thing is gone had to register again said email not found!!!! Not more 50$ just the lies that it never expires . I want my credits or the money my wife spent. Right now to me its a big scam .!!!!Restaurant.com Response
11/04/2024
Were here to help! Send an email to ************************************ Our team will get back to you during business hours, Monday-Friday between 8:30am to 5pm, CST. You may also reach us at **************.Review from David D
1 star10/02/2024
I just spent 5 hours on their website, selecting and calling restaurants they list in the *********** area, trying to find one to patronize. I have accumulated over ***** "points" which used to be over 500 "dollars." Several years ago, I was able to easily find restaurants that honored the Certificates. Now, it is down to about 20% of the ones listed. Today, 80% of the restaurants listed, that I called, responded with "NO, we don't," or "We have NEVER contracted with them," or "We cancelled our relationship with them several years ago," or they were Permanently Closed but still listed. The restaurant I finally found, that would accept a certificate, stated: "Yes, we do, but only on ********************************** needs to be investigated and held accountable for the many hundreds of thousands of dollars they have stolen from us.Restaurant.com Response
10/04/2024
Were here to help! Send an email to ************************************ Our team will get back to you during business hours, Monday-Friday between 8:30am to 5pm, CST. You may also reach us at **************Review from Scott W
1 star09/25/2024
I had hundreds of dollars in certificates, but they are gone - along with my account. Something happened when they redesigned the website, and not my email address is not even recognized.Please help.Review from Mark W
1 star09/16/2024
I have a certificate that I have been trying to redeem and they say they are going to expedite it and credit my account and it never happens.This has been going on now for 2 months and will probably never be resolved.I will never do business with them again.Restaurant.com Response
09/18/2024
Were here to help! Send an email to ********************** Our team will get back to you during business hours, Monday-Friday between 8:30am to 5pm, CST. You may also reach us at **************.
Review from Tommy M
1 star09/09/2024
if anyone is looking for their old Restaurant.com certificates, they are gone now. The company did some kind of update and wiped out all the old certificates, people were holding on to. They will tell you that their records show you never had an account with them. Then you show them proof of your emails and certificate numbers, even printed out certificates that did not have any expiration on them. They don't care, they will cease talking to you and won't answer any more emails. Some people are saying they even deleted their account, after they reset their password and made a new one. We had 4 certificates in 2023 left on our account. Now, they are all gone and it shows nothing. I don't know if they went bankrupt, they got a new owner, or just are having money problems. I highly suggest you DO NOT do any business with them. There is a strong chance, they will take your money and you get nothing in return. if they want to contact me and make it right, I'll amend my post here.Restaurant.com Response
09/10/2024
Were here to help! Send an email to ********************** Our team will get back to you during business hours, Monday-Friday between 8:30am to 5pm, CST. You may also reach us at **************.
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