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Business Profile

Car Dealers

Cargo Vans of Chicago LLC

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought a 2008 ***** equinox back in June on the 6th 2022 for $5,500 within the last month from buying this vehicle from this dealership my transmission blew which cost me $3,600 to fix my check engine light came on on July 8th **** my check engine light came on which caused me to get a diagnostic test and at the time of purchase the odometer for my mileage said it was $106,000 miles on it roughly I signed papers stating that's what I was buying and when I got it tested to see what the problem was wnd.why my check.engine light was on i its the a catalytic converter but what concerns me is it also said my mileage was $185,000 Miles which is ****** miles more than what was stated on the paperwork that I signed and what the odometer reads on my vehicle so obviously before the time of the purchase this dealership rolled back the miles illegally and committed odometer fraud because as far as my knowledge goes mileage on cars don't just go backwards

    Business response

    07/27/2022

    ********************** ,is not being truthful she called and started swearing at us and calling ** every name in the book  . We took this car on trade and below will be the auto check on it and ran great when she took so It . She called 30 days later to complain .We also love to our customers but this customers calls yelling screaming and threatening. And what she is stating is a clear lie . We told bring the proof about what she alleges about the miles and we will show her our proof which is below  .purchase price was $4995 plus her fees .

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