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          Business Profile

          Fast Food Restaurants

          Burger King

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Fast Food Restaurants.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            07/05/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Unanswered
            When eating at the restaurant, the menu started for a kid meal it was choice of food, fries, drink and a treat (applesauce or soft serve cone/cup), my sister asked about the treat part as we did not recieve it. It resulted in the male manager mocking her and starting an argument between the two of them. As the argument continued i packed our food to leave and took my 5 year old niece to the car. The manager called the cops because my sister tried to call corporate before leaving. As I was getting the child into the car the manager came outside threatening me and saying he was off the clock now. The cops showed up and my fiance came up there to make sure I was safe with the 5 year old. In the mean time the cop was restraining my fiance for yelling at the manager and another employee who we were told was a manager (a female) physically pushed my sister twice which is battery. We would like to be contacted by the business as there is no way to speak with anyone about this issue. Corporate phone number is only a recording.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 9

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          8650 State Rd

          Burbank, IL 60459-2465

          Visit Website
          (708) 430-0554

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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