Complaints

• Initial Complaint

  01/09/2025

  Complaint Type:

  Product Issues

  Status:

  Resolved

  More info

  Malman Law took on my deceased fathers case in ****, case # **** L 1302. In July/2023 I received an Agreement to settlement and disbursement of proceeds letter. As of January 9, 2025, no funds have been disbursed. I have called multiple times and its always and excuse.

  Business response

  01/24/2025

  We have contacted our client and all issues have been resolved. Thank you for your help.

  Customer response

  01/28/2025

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  Once Mr. ********************** got involved the issue was resolved quickly. I would recommend this company.
  Sincerely,
  
  ****** *****

• Initial Complaint

  12/31/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  Mailman law took on case my case in the beginning of march im permanently injured because of my job and have several issues i try and contact either my case or attorney and often get ghosted their commercial are very misleading false statements for sure

  Business response

  01/08/2025

  We have contacted our client and all issues have been resolved. Thank you for your help
  
  

• Initial Complaint

  10/04/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Resolved

  More info

  I was in a car accident in an **** on the 01/08/2024. I contacted Malman law and they gave me an attorney and case worker to foresee and handle my case. In the month of march/April, they assigned a new care worker named *******, telling me that my case is now assigned to her and that my case and the **** driver is merged as one and that I have a new attorney . That was strange because I sued ****. I have not heard from the attorney and few times I spoke with ******* she says they still waiting on settlement, now nobody picks my calls I have dropped and sent voicemails till date nobody has told nothing or any update regarding my case. I'm so disappointed with Malman law. And the merged my case with the **** driver without my consent.

  Business response

  10/07/2024

  We have contacted our client and all issues have been resolved. Thank you for your help.

  Customer response

  10/08/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Sincerely,
  
  ****** *****

• Initial Complaint

  06/28/2024

  Complaint Type:

  Order Issues

  Status:

  Answered

  More info

  Malman Law is withholding my funds and providing varying amounts that do not align with our contractual agreement. Despite withholding my funds, they refuse to release them to me. Additionally, Malman Law is withholding funds from my family, despite my representation as their chosen representative. This situation is causing significant stress for both myself and my family members, who are legally documented as wanting me to act on their behalf. Malman Law has billed me a 33% fee on $75,000, yet they have only disbursed approximately $27,000 to me, withholding the remainder of my funds. This withholding is unacceptable and requires immediate resolution.

  Business response

  07/01/2024

  We have been in contact with the client and he is well aware of the situation. Unfortunately, I cannot comment beyond that due to attorney/client privilege. 

  Thank you

  Customer response

  07/02/2024

   
  Complaint: 21916311
  
  I am rejecting this response because:
  Malman Law has declined to engage in throughout discussion concerning this matter with me as the designated representative for my family. ******** response fails to address my concerns adequately and is inaccurate. Moreover, there has been a lack of communication from ******* regarding the timeline of our settlement, leaving my family and I, uninformed  

  
  Sincerely,
  
  ***********************

• Initial Complaint

  05/06/2024

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  On March 21st a message to call by a ******* of Malman Law was sent out regarding my (********* case). This call was concerning a settlement of $80k to be received through a coordinator whereby I myself (********)/an appointee was to sign. Fwd over a month later after a number of broken promises of a Corninator coming out to have me (********) to sign for my check, to this very day No cordinator, No check, even after Attorney *********************** himself promised a cordinator by the name of *** was coming out to meet me. Now all Im getting is the run around leaving several messages to be contacted only to get No response. I WANT MY MONEY! Please Help Me.

  Business response

  05/30/2024

  This is has been resolved and the client has received her check. Thank you. 
  
  
  

• Initial Complaint

  09/20/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I hire Malman Law to represent my case last year, and they failed to communicate with me regarding my case, I have never spoken to my attorney over the course of 10 month, until last few weeks, I spoke with Attorney *****, he told me that he would release my files to me, so I could hire another attorney, but they will not release my file, today I also called the insurances company to see the status of my claim they told me Malman is still my attorney, Per Attorney ***** he indicated that they decided to drop my case, and will not put a lien on my file, but they are not releasing my file for me to proceed.

  Business response

  10/06/2023

  We have spoken with **************. He has since received the requested documentation. If you have any further questions, please let us know. Thank you.

• Initial Complaint

  07/14/2023

  Complaint Type:

  Customer Service Issues

  Status:

  Answered

  More info

  I HIRED MALMAN LAW IN 2013 TO REPRESENT MY COUSIN, ***************************, WHO DIED ON 9/11/15, IN SUEING TWO NURSING HOMES. THE ***** WERE SETTLED ON 6/5/17 & 6/8/18 RESPECTIVELY. THE ATTORNEYS RECEIVED THEIR 1/3 OF THE SETTLEMENT AND ONLY PAID 3 OF HER ***** (49) THEIR DISTRIBUTION. EVERY ONE OR TWO YEARS HE ASKED THE ***** TO SEND HIM THEIR ID AND SOME PAPERS TO SIGN TO GET THEIR DISTRIBUTION OR SAY HE HAS TO GO TO COURT BECAUSE HE HAS FOUND MORE *****. ON 8/16/22 MR. ******************* E-MAIL ME TO AGREE TO GIVE 50% OF THE ESTATE TO PATERNAL ***** TO BE DEPOSIT IN THE COOK COUNTY TREASURE. I CALLED HIM ON 6/13/23 TO ASKED AGAIN WHY THE OTHER ***** HAS NOT RECEIVED THEIR DISTRIBUTION. HE SAID HE WILL PUT THE CHECKS FOR MY SIBLINGS IN THE MAIL BY THE END OF THE ***** ANOTHER LIE. AS OF 7/13/23 THEY HAVE NOT RECEIVED THEIR CHECKS. ALL CHECKS SHOULD HAVE BE DISTRIBUTED TWO YEARS AGO WHEN HE PAID THE OTHER 3 HEIR, THE **** WAS SETTLED THEN.

  Business response

  08/07/2023

  The controlling law for the administration of this matter is the ******** Probate Act. Any and all steps taken have been in compliance with the ******** Probate Act and the orders of the Circuit Court of Cook County. When the Court authorizes distributions from the estate, we do so as fast as possible.

  Customer response

  08/12/2023

   
  Complaint: 20319698
  
  I am rejecting this response because: THE **** WAS SETTLED BY THE COURTS TWO YEARS AGO AND THE ONLY DISTRIBUTIONS WERE THREE OF THE ***** RECEIVED THEIR DISTRIBUTION.  THE OTHER ***** DID NOT RECEIVE ANY DISTRIBUTION UNTIL CONTSTANTLY CONTACTED BY ME CONCERNING THE REMAINING DISTRIBUTION. AT THIS TIME ***** ARE OTHER *****, AS OF YET, WHO HAS NOT RECEIVED THIER DISTRIBUTIONS.  THE **** WHO HAVE RECEIVED ANY CHECKS ARE NOT THE CORRECT AMOUNT OF MONEY BASE ON THE ORIGINAL FUND DISTRIBUTION OF THE ESTATE.

  Sincerely,
  
  *************************

  Business response

  08/18/2023

  We have reached out to the complainant with no response. After a second review, we have complied with all court orders and the applicable law. We welcome a meeting to discuss the  matter in greater detail.

  Customer response

  08/24/2023

   
  Complaint: 20319698
  
  I am rejecting this response because: I REACHED OUT TO **************** BY PHONE ON 8/17/23 AND LEFT A MESSAGE STATING THAT I WAS OUT OF TOWN FOR A FUNERAL THIS WEEK.  AS ************************* OF MY COUSIN ESTATE, HE WILL NOT GIVE ME ANY INFORMATION ON THE DISPOSITION OF HER ESTATE, FOR EXAMPLE A LIST OF THE FULL NAME OF ALL *****, ADDRESS, AMOUNT OF DISTRIBUTION, AND DATE MAILED. I HAVE BEEN ASKING HIM FOR THAT LIST FOR OVER A MONTH.  ALL HE HAS TO DO IS MAIL OR E-MAIL ME A COPY OF THE LIST THAT HE IS USING TO MAIL OUT THE CHECKS. THE CHECKS THAT HE HAS ALREADY MAILED TO SOME OF THE ***** ARE SHORT OF THE AMOUNT THEY SHOULD GET.  I WOULD LIKE TO KNOW WHERE THE SHORTAGE OF MONEY IS GOING. I WOULD WELCOME ANOTHER MEETING BY PHONE TO DISCUSS THESE CONCERNS AGAIN. WHEN WILL THIS END!  IT HAS BEEN OVER 8 YEARS NOW. I AM SURE THE ***** ORDERS AND THE APPLICABLE LAW DOES NOT COMPLY WITH A SHORTAGE OF MONEY FROM THE *****. I HAVE HAD THIS CONVERSATION OVER AND OVER WITH *************** WITH NO AVAIL. WHAT'S NEXT! A LAW SUIT?

  Sincerely,
  
  *************************

• Initial Complaint

  03/02/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I hired Malman Law to represent me in a civil cases involving the death of my niece some 6 years ago. The case was settled more than 2 years ago and Malman Law has not distributed the settlement monies yet. I've tried calling the lawyer assigned to the case to ask about the delays. No one will return my calls. They claim they are searching for heirs for two of my brothers who died many years ago. I tried to explain , neither has any heirs because both lived as gay men for all of their adult lives and had no children. Please help resolve this unending case by distributing the funds to the current heirs.

  Business response

  03/17/2023

  We have spoken with ********************, explained the situation and we are moving forward with the plan we discussed with her. If you have any further questions, please let us know. Thank you. 
  
  
  

• Initial Complaint

  02/08/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  *******************************, son of ******************* ( Petitioner )On December 10, 2019 attorney ********************* with the law office of Steven J. Malman and associates settled a lawsuit for $225,000.00 dollars involving negligence at a nursing home. After the law firm received $77,484.43 for their service attorney ********************* asked ***************************** ( ************************* ) and *************************** ( petitioner ) for 20k to locate more heirs and when this request was denied attorney ********************* has been refusing to release the funds $147,484.43 claiming he is looking for more relatives not listed as heirs in lawsuit. ********************* has been refusing to release these funds since December 10, 2019. When I contacted attorney ********************* 2-7-2023 on behalf of my elderly family members informing him of my intention to file a complaint his response was " I don't care, it is your prerogative "Judge ******************************* Case ( No: 19P2722 ) was settle in the Circuit Court of Cook County, Probate Devision>***************************** ( ************************* ) ************** Estate: of *****************. deceased 1-24-2019

  Business response

  03/03/2023

  We represent the Estate of *******************. On February 7, 2023, we received a call from *************************************, the son of *******************, an heir of the Estate of ********************  ********************************* was concerned about the delay in distribution of the net Estate of *******************. We informed **************** that the net Estate is still being held in a trust until we receive a court order allowing distribution to the heirs.  The delay in distribution is due to the courts concern regarding very complicated unknown heirship issues that can only be resolved through professional heirship searches.
  The Independent Administrator, *****************************, has been informed of the case status as well as her duties and responsibilities to the Estate.  Unfortunately, until a professional heirship search is performed and the court approves distribution, we are unable to distribute the estate to the heirs.

  Customer response

  03/06/2023

   
  Complaint: 19365288
  
  I am rejecting this response because:
  
  Sincerely,
  
  *******************************

  If Malman Law represent the Estate of ***************** then you represent me and if that is case then there would be no need for the complainants I filed against you.On December 10, 2019 at 11:00am Malman Law filed Notice of Petition To Approve Settlement Distribution with The Circuit Court Of Cook ************************ The distribution of the ********** of ***************** has been approved for four years now. As for your claim of professional Heirship searches no where in the above petition to the court that all parties signed off on prior to submission does it give you the authority to search for anyone and your letter dated January 17, 2023 asking my elderly family members to signed to ***** heirship attest to that fact. The gig is up, you are not keeping the 147k and I'm giving you the opportunity to come to your senses before a lawsuit is file against your firm. Paper trail is in progress.

  Business response

  03/07/2023

  There is no truth to ****************** allegations. Unfortunately, the court has ordered that the funds cannot be disbursed until the heirship issues are resolved.  The last court order is attached.

  Customer response

  03/10/2023

   
  Complaint: 19365288
  
  I am rejecting this response because:
  
  Sincerely,
  
  *******************************

  Wow! If I didnt know any better I wouldnt think I was dealing with lawyers. Attached is the affidavit Malman Law sent my elderly family members pressuring them to sign so that Malman Law can charge them 4 years of billing hours leaving them with nothing. My elderly family members never asked ********** to look for more heirs this is something they did on their own after their request for 20k was denied by my family. Malman Law received about 77k after the lawsuit was settled four years ago and seen an opportunity to extort my elderly black family members out of more money. Im not an elderly person this isnt about me getting money it is about not allowing you to walk away with 147k of my family money. I will be there on the 29th to specifically express to the judge that my family never asked you to look for anymore heirs. 

• Initial Complaint

  12/27/2022

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  My son who is 44 and he is disabled I'm his guardian my son suffers from seizures where as he was admitted into university of ******* care and discovery on the 3rd floor during Thanksgiving my son had a nurse who stayed by his bedside to watch after him to help him back and forth to the washroom he fell out the bed with no assistance and she did not report the fall when my son was discharged into my care we noticed his leg was swollen and he kept complaining about pain from the leg ended up taking him to mercy hospital where they did a x-ray and it was determined that he had a bad broken ankle that required surgery he had to have screws and and a rod put in and I'm needing help with a lawsuit I have explained this to malman and they said they would get back that's been 3 weeks ago I need help with getting my son the justice he deserves bcuz he disabled doesn't mean he be treated like he doesn't matter!!

  Business response

  12/27/2022

  ************** contacted my office on December 8, 2022, regarding a new case. We informed her that we could not accept the case, but we could refer her to another firm.  That firm spoke with ************** on December 15, *****, and also rejected the case. I called ************** on December 27, 2022, and she acknowledged that she received a call from the other firm and was aware that her case was rejected. She informed me that her daughter filed this complaint without her knowledge. I spoke with ****************** daughter on the same day and she acknowledge all of the above.  If I can be of any further assistance with this matter, please contact me.

  Thank you, Steven J. Malman

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩