Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Trust Company

Chicago Title Land Trust Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trust Company.

Complaints

Need to file a complaint?

BBB is here to help. We'll guide you through the process.

File a Complaint

Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

Filter by

Showing all complaints

Filter by

Complaint Status
Complaint Type
  • Complaint Type:
    Product Issues
    Status:
    Resolved
    There is a statute of limitations for fraud: The statute of limitations for most bank fraud crimes is ten years. I am addressing this because my mortgage payments have been going to investors as cash flow claims. The note became a security after 90 days or 9 months. None of this was disclosed to me at closing. The mortgage bill is not addressed in my name. The mortgage bill is addressed to Chicago Title and Trust Company and for more than a few years somehow I am forced to make payments. They have sent numerous letters stating that I must do all that I can to protect the interest of the beneficiary. Where do I benefit as there is a banking transaction issue in regards to FAS 95 Accounting in regards to cash receipts! ******************************************************** I am an investor/note holder where I do not have a mortgage. They have taken the mortgage and put it into a mortgage loan trust and they issue trust certificates to the investors. When the note was signed by wife; we purchased and invested. As a customer and invested note holder we have not receive any pecuniary profits or any dividends (1099-DIV, 1099-OID, or the 1099-INT) on the prospectus purchase. There may be ***** regulatory violations of sharing my account with any other investors than my invested purchase.  

    Customer response

    09/09/2024

    I am requesting that Chicago Title And Trust Company provide The Abstract of Title-Title Papers which is a record of the Deeds and the Note and all of my loan papers, where they have been, and  who is using them. See also the Attached Documents. 

    Business response

    10/04/2024

    see attachment 

  • Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    $7958.99 was deducted to pay taxes for each condo sale that occurred on December 27 2022. There were two units sold by myself (303, 403) totaling holding by CT is $15,917.98 I was told on the date of the sale by the **************************************** she is located at the **** ****************** road suite ****************************** office. That it will take ***** days for any return of any funds after the taxes are paid. It is now May 5 and there seems to be no end in sight. Also this brings up additional problems regarding the funds ( 1 ) there is no interest being paid during this hold ( 2 ) there are penalties that are occurring as long as the property taxes arent paid by due dates. Will I be paying these large amounts of penalties even though they had the funds to pay since December of last year. I have spoken to ***************** 3 times march 6, when I was told less than 30 days I will will receive the remainder funds. I called back in April 3 and was given a runaround statement about the paperwork. I called back on April 11 and was told they still dont know how much I owed and theres nothing she can do until she gets the information. A big problem with this is if the city has a website in which you can put in the condos location and find out exactly how much is owed and pay it online instantly. its been five months.. and now with extra penalties.

    Business response

    05/09/2023

    Please be advised that this complaint does not pertain to Chicago Title Land Trust Company.  This issue pertains to a closing handled by Chicago Title Insurance Company.  I have forwarded this inquiry to the Northwest area manager, ***********************, Chicago Title Insurance Company | Tel: ************ | ************************.  Please communicate with her directly.  Thank you very much.  

Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.