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Complaint Details
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Initial Complaint
12/31/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
I bought a 2010 ******** on 10/28/24. i paid cash. I have been waiting for over 2 months for the title. I called last week still have not received got it. i have been calling them alot over the past month the title never comes, the **** will tell me they will all me back but nothings done. I would appreciate your help.
Business response
01/03/2025
We have attempted to get the title to the customer twice:
First tracking# sent 11/18/2024 1ZV135280192124993 Sent to *******************************
2nd tracking# sent 12/10/2024 1ZV135280196975790 Sent to ***********************************************************All of these were sent UPS.
Customer response
01/05/2025
Complaint: 22751622
I am rejecting this response because: I never received the title and these 2 addresses to get to me are correct. We are racial hate crime victims in ********, ks and it is orchestrated by the police and white supremacist so *** is not delivering it on purpose. They need to see why *** refuse to deliver this mail to me. I need the title.
Sincerely,
Kasato SsebanakittaBusiness response
01/06/2025
We can request a duplicate, again, and have the customer physically pick it up at one of our locations in the *********** area.Customer response
01/08/2025
Complaint: 22751622
I am rejecting this response because:
I never received the title. I did call *** about the 2 times they sent it but the first one sent in oct. They told me they don't deliver to po boxes and the second one they told me they don't know what happen to it (Dec.24). I just called them ***** on Monday of this week. It is not my responsibility to do all of this just get my car title. It is up to them to get me the title. I need to register the car. I don't know what is going on with *** but i have had problems with them in the past not wanting to deliver thing to me. We are racial hate crime victims in ********, Ks and it is orchestrated by the ******** police and white supremacist, and they have a hand in all that we do due to this so them not delving this title to me is part of it.
Kasato SsebanakittaBusiness response
01/08/2025
If there is no way to send you a title, your only options are to pick it up or provide a deliverable address.
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.
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