We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Paving Contractors

          Champions Construction & Asphalt Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Paving Contractors.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            06/07/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            On May 1st I contracted this company to come and replace my driveway. The estimator **** came out and I explained to him what I wanted to have done. The thickness of the material I wanted and we came to an agreement. The agreement was to widen my driveway by 18 inches to the edge of my home, as well as saw cut a piece of my front porch walkway and to run the Asphalt straight all the way down to the apron, and at the end of the apron I wanted the driveway to flare out so that we didn't continue creating a mud pit pulling in/out of the driveway.This morning I received a call from **** asking about final payment for the work, but did not ask how the I felt about their work.Well after speaking to **** and explaining to him my dissatisfaction with their work, and told him I will be holding final payment until the work was completed to my satisfaction. He immediately was capable of getting to my house this afternoon look at their work and say it looks great to him.My favorite part of this is when one of the workers after telling all of them if they want something to drink to help themselves to water/gatorade I had in a cooler for them and if they need to use the bathroom knock on the door and come in and I will show them where it was. Not 5 minutes later, the man that was leading the crew walked to the side of my house. looked at my ring camera, smiled and started ******* on the side of my house while smiling at the camera. I did not see this first, my wife did.As I showed **** this video, his immediate reaction was " I don't know what the guys do, but I can talk to their bosses only thing I can give you a discount on the sealcoating"

          • Initial Complaint

            05/06/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            on may 23,2023 ,i contracted champion construction to blacktop my driveway for $11000.00 so i noticed a crack appearing already and i contacted them on 04/24/24 and he told me he would come take a look at it i waited a couple days for him to show up , no call no show i texted him again and he has blocked my number i have 1217 buffalo st as address and ************ as a phone number

          • Initial Complaint

            09/16/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Photos will speak more than an thousand words...Summary - Driveway asphalt was done without proper gravel bedding. Asphalt quality was bad, resulting in sinking surface. His idea of resolving the issue was to slop seal coating all over the driveway, leaving driveway looking like a homemade job. Damage garage siding in the process.

          • Initial Complaint

            08/02/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Champion was hired to do asphalt and concrete work. Deposit was not given back when order was cancelled.$520.00 10%. I was told contractor doesn't use permits for concrete work handicapped ramp. So I cancelled concrete portion of job. I told Champion concrete ramp needs to be done before asphalt. This would delay their work. My better judgement told me to cancel asphalt work. Permits are also needed. No permits is illegal.

          • Initial Complaint

            07/06/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            On May 26th, I had an estimate done for an asphalt driveway overlay where I paid a 10% deposit of $310 and the job was scheduled for July 8th. I was verbally told the deposit would be refunded if I changed my mind and if I didn't like the job they did, I wouldn't have to pay anything. I was given a handwritten summary of the estimate (attached) and was emailed a receipt that same evening (email and receipt attached). None of the documents (handwritten summary, email or receipt) indicated a two week notice requirement for the deposit to be refunded. On July 4th, I emailed to cancel the service and on July 5th I followed up via ******** Messenger to confirm the refund of my $310 deposit. The Messenger exchange is attached but I was told I wouldn't receive my deposit back because I didn't give two weeks notice and they already booked my timeslot so I couldn't keep my original appointment. They offered a new date which I considered but decided this is not a company I wish to do business with given their poor communication and customer service. I am now seeking ******************** help to return my $310 deposit as the two week notice period was never disclosed at the time the deposit was made and they clearly rebooked my timeslot so they didn't lose any money due to my cancellation. I am not even clear on this company's name because the receipt shows ******************************************************* but the website, ******** and email show Champions Construction & Asphalt Inc. but both companies list the same address.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 8

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          324 N Briggs St

          Joliet, IL 60432-2737

          Visit Website
          (779) 703-1578

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.