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          Business Profile

          Hobbies

          Willy Nillies Hobbies & Crafts

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Hobbies.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            05/10/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered some hobby supplies on December 4th at 11:56 am, according to my ****** statement. After numerous attempts to contact them through phone calls, email, ******** message and a post on their ******** Group Page, I have not received my order. I did not receive ANY response from them, except removing my public post on the ** Group. Not one acknowledgement on any medium. I have hacked my Spam folder in my email, as well. I have left my phone number and was VERY polite in all attempts. All I asked for was the product. If they sent it, they have never provided me with a tracking number to trace what happened to it. I have been told by other customers through the group that they had the same problem with them. I checked shortly after ordering and the stock level went down on the items I ordered, specifically a small model airplane kit and various small items.****** does not allow screenshots to upload to you. I ordered from them in 2017, ironically the same kit. ****** showed that as a history with them. I received that order in 2017 with no problems. I am a disabled veteran, as such, I have a limited fixed income and this is not a trivial amount of my monthly budget. Thank you, **** ****** ***

          • Initial Complaint

            10/19/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered over a month ago. I have left 3 messages on business contact sheet. I have left 2 voicemails requesting contact/update. They no longer answer their phone. I want either a status on the product via email or phone or full refund.

          • Initial Complaint

            08/24/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            transaction date 8/8/22 ordered merchandise and charged to credit card which was never received. no response from phone calls ************** or messages issued from website

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          1588 E Bryan Rd

          Marietta, IL 61459

          Visit Website
          (309) 648-0449

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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