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          Business Profile

          Auto Repairs

          Ryner's Tire & Auto Service

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Auto Repairs.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            02/05/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I bought a car used car from Ryner's auto. I took it back a few days after purchasing the car because dashboard lights kept coming on. He would just clear the codes. Finally I took it somewhere to find out was going on. I called Ryner's to have it fixed. He got upset about it. I also have asked multiple times about the brakes needing fixed and every time he gets upset and refuses to fix them. He claims they are just rusty. They are eating the rotors. The sensor that needed fixed ended up being the car needing a whole brand new exhaust system. This is the second car I've bought from him and had trouble with. I'm not the only person whose had terrible trouble with him. I refuse to go back for repairs or to buy cars. I feel he doesn't care about safety and only fixes things partially to be able to have the customer come back. I cannot find the documents about the exhaust system replacement. I will keep looking for it.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 41

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          501 E. Broadway

          Monmouth, IL 61462

          (309) 734-3434

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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