Reviews

I had water coming into my crawl space originated from behind my front door stoop when it rained hard. I hired US Waterprroofing to do the jjob of removing the front stoop pavers and concrete base and apply a waterproofing membrane to the brick and foundation. I chose not to replace the pavers and have them pour a concrete stoop and step instead because I would have had to hire a paver specialist to replace them, on top of the cost of nearly $10,000 US waterproofing was charging me. I had just had my paver walkway cleaned and sealed earlier that summer. I asked them to be careful and cover my walkway pavers to not damage them. When they completed the job and showed me, everything was wet. And when concrete is wet it shows dark, which blended with my pavers. The next day when it was dry, there was a coat of cement film all over my courtyard pavers, along with thicker cement caked on the pavers closest to the step, splatter on the house bricks and on my front door. I called and all I got back was a text saying to try removing it with a power washer. I don’t own one. I stopped payment and when they realized that a few days later I finally got a call. They said I needed to pay for the job they did and I said I would when they come to take care of the damage they did. They came to look at the mess and insinuated it was my fault for having my walkway pavers done before this job. I told them it doesn’t matter when they were done, they should have been careful with someone’s property no matter what. I agreed to payment once they came to do the work. They worked on removing the cement from my brick and sanded down the caked on cement on the front row pavers just below the step. They told me they would have a paver specialist deal with the cement on the rest of the pavers. It’s been 2 months and I haven’t heard anything from them since. I’m assuming they have done front stoops before. They should have known how to prevent damage to surrounding property. Train better.