We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Online Shopping

          PulseTV

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Shopping.

          Reviews

          10 word minimum.

          You can use up to 2000 characters

          Before you can leave a review on bbb.org,

          you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

          Add now

          Provide Your Information to Leave a Review

          Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

          All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

          This is automatically determined using your first name and first initial of your last name.
          How would you like to confirm your review?
          This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

          Verify your phone number

          Enter the 6 digit code sent to the phone number ending in undefined

          If you have not received a code within 2 minutes, you can re-send it.

          8 Customer Reviews

          Sort By
          • Date
          • Highest Rating
          • Lowest Rating

          • michael j

            08/30/2024

            ordered a soclean2 machine for my cpap. returns available for 60 days for refund. they will only give store credit and not a refund. they said i should have researched compatibility before buying. my issue isnt being compatible, its that the soclean produces a dangerous and harmful ozone that is not only harmful to breath but also deteriorates cpaps. they refuse to refund and are forcing me to by more of their as seen on tv garbage they carry on the website.

            PulseTV Response

            09/03/2024

            for Public health reasons Medical items are NON-RETURNABLE due to the nature of product.This is shown on the product page before purchase as well as a link for units compatibility. As a courtesy we accepted the return and issued a store credit. PulseTV is eating the cost of the machine as a courtesy to customers who change their mind after opening/using. We can not return or resell used Medical products. This policy only affects a couple of products we sell. All other products are returnable for refund. We apologize the customer is not happy with store credit but that is the most we can do for them if they no longer want the product.

          • Becky D

            04/10/2024

            Great company to deal with. I ordered a set of hearing aids and wasn't sure how to set them up. I called their customer service and they walked me through it.

            PulseTV Response

            04/11/2024

            Thank you so much for taking the time to compliment. We strive for great customer service so this really uplifting! We really have some of the best customers too. I love talking to them.

          • POH L

            12/07/2023

            I have ordered from ******** since 2016 & have never had a problem. Shipping is always very fast & if something did not work, they very promptly send a replacement without any hassle. Their customer service is excellent and goes above & beyond to resolve any issues. Their prices are very competitive & they have a huge array of items to offer.I would strongly recommend PULSE TV.

            PulseTV Response

            01/19/2024

            Thank you so much; we strive for Great customer service and satisfaction.Thanks for taking the time to let others know. Word of mouth IS the best advertising

          • Gayle A

            11/25/2023

            I've never had a problem with *******. Deliveries always arrive in time and everything is as described. I've been a customer for several years and hopefully will be one for many years to come.

            PulseTV Response

            11/27/2023

            Thank You *****,Thanks for taking the time to post this. We always appreciate feedback from our customers but taking the extra step here makes an impact for everyone to see. Much appreciated and always give us a call if we can be of more help. We have lots of great deals especially at this time of year. Have a good holiday season.

          • Jeffrey W

            05/24/2023

            This company sold me a shiatsu massager that broke and tore in a matter of 3 years. This company stated that the product was genuine leather when it fact it was not real leather. The company would not do anything in good faith and the manufacturer would not either. I used to order things from them and rarely had a problem and when I did, they fixed it. This time they would not take any responsibility. Immediately closed my account and would no longer order from them again.

            PulseTV Response

            05/25/2023

            Hi *******,We hate to lose a good customer; But we can not guarantee anything for life. We go way above and beyond for our customers (as you noted). We will extend the 60 day return policy up to a year; after that we would refer you to the manufacturer. We also work with a warranty company where you can purchase an extra year . but as you said it has been 3 years. Again Sorry to see you go but there is nothing more we can do for a purchase from 3 years ago.

          • Zegeye A

            04/23/2023

            PilseTv offered their customers that they give away an earbud for free so long as ee cover for the shipment. The shipment cost for the tiny package was $11.98. The earbud functions only when it's 100% charged. Few minutes of operation it starts loosing connection and starts chopping. I wrote a review at ******* website. I expressed my disappointment with the device and *******. No wonder that they are giving it away. This device has no value. It does not work. They never published my review. Any legit business will post any honest review of a verified purchaser. But not *******. How is it possible that other customers make decision if only able to view 4 and 5 stars review? Where are the true and honest reviews.

            PulseTV Response

            04/28/2023

            HI ******,

            The review was not a review of the product it was about the store so really a need for customer service.  Which we would then handle the issue. We only post actual reviews of the product (positive or negative) You were refunded the shipping costs you paid because your earbuds did not work.  We have been selling these for years and sold hundreds. All manufacterers have defects; You judge the store by how they handles the issue.  I am sorry you received a defective pair. ******* will always rectify with customer satisfaction as soon as we know of the issue.  Always call if you have any questions or problems.

            Again sorry for the problem. If you need more help feel free to contact me directly.

            *********************

            Head of Customer Service
            *****************************
            ********************
            MonFri 8am 5pm CST

          • Lisa K.

            02/22/2023

            Cell phone charger cords fell apart within two months. They counted date of order instead of date of delivery which was over two weeks from date of order as part of their 60 day refund as if the were doing me a favor. The shipping to me was $7+. They want me to pay shipping back of two junk items to get a credit not to my credit card because they said there were laws but for a future purchase which would maybe equate to $10 in the end. Considering I wont buy anything from ******* again its worthless. Thats the game. Shady. Selling Knock off junk and making money on shipping fees. Be careful. I do not recommend

            PulseTV Response

            02/23/2023

            Hi ****,I am sorry for the unusual experience. This is not our usual. We pride ourselves in great customer service. 1st at Christmas our return policy is extended. and Normally we would offer you a store credit for the product and you do not need to return. Which is what I am doing today. You do NOT need to send the items back. Sorry the cords fell apart. We've sold these for a while and never had that happen. All MFG have defective, but how the store handles it is how you judge the store.Again I apologize and will email you through your order showing the store credit.

          • SUSAN A

            04/26/2022

            I was giving the umbrella that goes in your windshield to keep the heat out which it does great there but I've had it since Christmas and I've only used it maybe 10 times. The umbrella is coming apart. I can't use it anymore because it's going to scratch my inside of my car.

            PulseTV Response

            04/27/2022

            Hi *****,Sorry to hear of the issue; however I see NO order for that product from *******. Perhaps you have the ***********; or could it be under a different name?

          Customer Review Rating

          2.88/5

          Average of 8 Customer Reviews

          Contact Information

          7851 185th St Ste 106

          Tinley Park, IL 60477-6251

          Visit Website
          (800) 711-1361

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 25

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.