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Business Profile

Apartments

Arbors @ Hickory Creek

This business is NOT BBB Accredited.

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3 Customer Reviews

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  • Review from Casimir L

    1 star

    06/04/2024

    Management is very combative from the property manager ************** down to ******. Upon meeting them no one would ever come to my apartment to fix work orders within the 4 years of me staying there. I've had flooding from old pipes that were never fixed in my apartment to flooding from the neighbors pipes bursting and leaking in to my apartment. Once I stated I was moving after requesting for a lease for 2 months, management has found every reason to come into my apartment in the midst of moving to take pictures as well as to steal my laptop. They never left a note in which I have many work orders requesting that they leave a note because something of this nature has been talked about before. The property manager, *************, said that they do not leave notes even though one has been left before and when asked why, she could not explain. She also could not explain what the inspection was in regards to. And then further went to say because of the way my house appeared to her, there was no way that I could tell if something was stolen. Well to this day I have not found my laptop nor gotten further explanation as to why they had to come in my home unannounced so many times when I was moving. However, this is not a good place to live and there should be legal actions that should prevent such acts as a ***** with rights.   
  • Review from Pam D

    1 star

    05/18/2024

    I believe peak cares is a racist company! As I was reading the other reviews, I noticed someone said this company had falsely claimed money being owed to them and that is what happened to me and my mother. The ledger shows I paid for 2 months and the eviction includes those months. Me and my mom had to go to court several times because each judge they gave us didn't want to grant ********** because of the invalid dates. An attorney at the courthouse wants me and my mother to file a motion against the case because of the dates being invalid. The attorney mentioned the judge who ruled the eviction wasn't supposed to, so now a motion has to be done. Corporate and the on-site team is retaliating against us for speaking to an attorney about this case. ************** who is the new on-site manager told me once we come up with the late payments, we would be able to stay and that we would be placed on probation. So a week later, we came up with more than enough money & also wanted to pay for months in advanced but then she tells us we cant renew. **** cares emails my mom and tells us something completely different than what the on-site manager says. We were paying late fees and wanted to pay months in advance, so park cares lost out on extra months. Before any court date, maintenance tried to illegally evict us! This apartment complex have breached their legal obligations, such as maintaining a safe living environment and not providing necessary repairs. They allowed us to live here for months with a broken boiler room machine/central air. The air conditioner was only broke during the HOTTEST time of summer. Maintenance here doesn't know how to do maintenance work! We had to be woken up from loud noises from the boiler room which still hasn't been REPAIRED TILL THIS DAY. This is negligence and we will be talking to a lawyer today. They had to give me an air conditioner that goes in the window because they gave up trying to fix it after I already suffered for months.    
  • Review from Danyail F

    1 star

    09/13/2023

    The pricing that is advertised on the internet is not the pricing I received when I went in to apply for a unit. On the internet the unit says $1325.00 but when I went in I was told the unit is $1800.00 and was told I wont find a better prices anywhere. The prices still hasnt been changed online this is complete false advertisement purposely and Im outraged!

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