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          Business Profile

          Insurance Companies

          Talro Insurance

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Insurance Companies.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/30/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            This is a insurance company not a car not a car dealershis is insurance that took my down payment and refuse to continue covering me they said because of my health and which I have no problems that prevent me from driving

            Business response

            07/11/2023


            July 11th, 2023

            Better Business Bureau of ******* & Northern ********,Inc.
            ************************************************************************* 60611

            Re:Complaint ID# ******** *****************************

            To Whom It May ********

            This complaint is against Unique Insurance *** the carrier, not Talro Insurance, the agent. ****************** had a medical statement completed by her physician. We forwarded the medical statement received from ****************** to Unique Insurance Co. They reviewed the statement and determined it was unacceptable due to the medication ****************** currently takes, which can adversely affect her ability to operate a motor vehicle. The policy was cancelled by Unique,effective 05/08/2023.

            ****************** was charged for the time she was insured and received a correct refund. We also received a money order from ******************, which we were not able to apply because of the cancellation. That money order was returned to *******************

            Please delete this complaint.


            Sincerely,



            *************************
            President

          • Initial Complaint

            06/01/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            I received the policy of on 328 for automobile insurance from Tyro Insurance Company because of my age or medication I'm taking which I do not take when I drive they canceled my insurance and they only gave me a refund of $200 I believe $34 altogether I put down $526 I want all of my money back for this cancellation that was not my fault my payments were made on time did they cancel me because I'm 75 that's discrimination I believe I'm a good

            Business response

            06/10/2023

            June 10, 2023

            Better Business Bureau of ******* & Northern ********, Inc.
            *****************************************************************************

            Re:Complaint ID# ******** *****************************

            To Whom It May ********

            ******************** started her policy on 03/28/2023 through Talro Insurance, the agent and with Unique Insurance *** the carrier. ****************** had a medical statement completed by her physician. We forwarded the medical statement received from ****************** to Unique. They reviewed the statement and determined it was unacceptable due to the medication ****************** currently takes, which can adversely affect her ability to operate a motor vehicle. The policy was cancelled by Unique, effective 05/08/2023.

            ****************** was charged for the time she was insured and received a correct refund. We also received a money order from ******************, which we were not able to apply because of the cancellation. That money order was returned to *******************

            Please delete this complaint.


            Sincerely,



            *************************
            President

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 32

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Rating

          Contact Information

          1055 N Green Bay Rd

          Waukegan, IL 60085-2242

          Customer Complaints Summary

          2 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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