Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Water Softener Supplies

EasyWater

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

8 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from JASON S

    5 stars

    07/21/2024

    I've worked with ******************************* and he's helped sustain very good water quality.He's been a very critical point of contact to ensuring a good long term future for my household and the water in our home.I would recommend the Iron Shield product to anyone having Iron issues in their water.
  • Review from Lauren L

    5 stars

    03/20/2024

    My well water was really bad. ****** at Easy Water was so helpful through the entire install process. Stuck with me until the water was perfect. They are always available to help years after install. Support is phenomenal. Thanks ******.
  • Review from Georgia L

    5 stars

    03/19/2024

    Im at a loss when I read some of the negative reviews. We have an extremely high iron content in our water. When we bought the house everything that the water had touched was severely stained. We looked at many options before going with IronShield. I dont know of another company in todays world that would give me as much support as I have gotten from EasyWater. I have bugged them so much from install questions to maintenance questions, and they are always ready and eager to help me, truly above and beyond. The product works great. When Ive had issues, they are on top of it. Super duper service, which is why Im sticking with them. Great product, super service!!!
  • Review from Matthew S

    5 stars

    03/19/2024

    Easy Water is amazing, ****** is the best customer service and sales guy ever. If I ever need filters they are shipped within a few days and the *********** system has saved me thousands of dollars in the past year. I refuse to drink any other water
  • Review from Krystal K

    5 stars

    03/18/2024

    ****** is always great to work with and we love our water filtration system. Have had it for 10 years.
  • Review from Mike W

    1 star

    03/08/2024

    This is a terrible company that DOES NOT stand behind their warranty.After spending over $8000 for the equipment and to have it professionally installed, our water was still coming out completely brown. Repeated calls with their 'service' guy who told us to make some adjustments did nothing. Finally HE advised us to add some whole house filters to our plumbing after the Iron Shield system. This cost over $1500 for the filters and plumbing.The easy water written warranty clearly states a "Performance Guarantee of 10 years = Complete Elimination of all Iron, Iron/Sulfur Reducing Bacteria, Manganese, Hydrogen Sulfide, and Sediment to 3 microns."We clearly still had a major issue that was not resolved by the easy water system. Despite this, they REFUSED to accept a return of the product of give any kind of a refund. Very shady and slimy company. Stay Away!
  • Review from collin L

    1 star

    08/28/2023

    The easy water system for home Irrigation rust removal is bogus. The residential sales specialist *************************** knows very little about water purification and applications needed to ensure adequate results. When there was an issue he was unwilling to help and was unable because of his lack of knowledge.The company offers many other devices that work for home water softening. My suggestion is you work with ********************* on your homes needs, He is honest and willing to correct issues caused by his fellow salesmen.
  • Review from Sharon S.

    1 star

    07/26/2022

    They tell you they will service what they sell also water system was put in wrong. Called several times to get this solved. Local plumber would not return my calls. Water is awful, need a solution

    EasyWater Response

    08/04/2022

    ******, We are sad to hear that your experience was less than ideal. We would like to fix this situation for you and get things corrected so that you are extremely happy with your purchase. Even though you had a poor experience with an independent local plumber we would be more than happy to help diagnose and solve any issues you are still experiencing. Please give us a call at **************. We hope to hear from you.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.