Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Fire and Water Damage Restoration

Paul Davis Restoration, Inc.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

21 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Kelsey C

    5 stars

    12/23/2024

    I had an unfortunate leak from a bathroom into my dining room. **** Davis was here within 18 hours of me calling their office. ****, Q, and ******* were so professional and I have never seen such clean demo work in my life! They disrupted my house as little as possible, which is hard to do when construction is happening. They were super gentle with the removal of everything that needed taken out. (The baseboards had nails removed and are undamaged and can be reinstalled. I was impressed!) I am super impressed (I keep using that word!) with their work and would highly recommend them to anyone else who needs help drying out a water incident. They were thorough and communicated clearly how the process would work and what was involved. They were prompt to show up for work, courteous, and did their jobs so well! 10 out of 10 from me!

    Paul Davis Restoration, Inc. Response

    12/27/2024

    Thank you for taking the time to write a review for the BBB. **** and team are great at taking care of the customer and understanding the urgency needed for the situation. I am glad to hear they explained the process to you and were able to keep costs down by saving the baseboards.  I appreciate you choosing **** Davis.
  • Review from John U

    5 stars

    07/25/2024

    A 3:30 am large water leak was handled by **** just a few hours later. He came by everyday for the next four days to check on the progress. Damages were minimized by his quick response!

    Paul Davis Restoration, Inc. Response

    07/26/2024

    Thank you for taking the time to write a review.  **** does a great job of ensuring his customers are communicated with and ensures a quick and complete completion.  I will be sure to let **** know you left a review mentioning him.  Thank you for choosing **** Davis.
  • Review from Tallie L

    5 stars

    07/16/2024

    I recently had a pipe crack in the wall and water seeped through and soaked my carpet. **** was the technician and he did a great job taking care of the problem. I appreciated that he took the time to explain everything. He was very professional and knowledgeable.

    Paul Davis Restoration, Inc. Response

    07/17/2024

    Thank you for the great review.  **** cares deeply that his customers are cared for completely which included explaining what the issues are as he sees them and how best to remediate the damages.  We appreciate you choosing **** Davis for your water damage repair.  I will be share this review with ****.
  • Review from Jeff D

    5 stars

    03/06/2024

    ****************** Daviss project manager, did an excellent job of communicating with me. His crew did a great job of remediating water damage and cleaning up afterwards. The water in my basement had been deep enough to swim in, so if **** Davis can handle that job they can handle anything.************

    Paul Davis Restoration, Inc. Response

    03/07/2024

    ************* and team could assist you.  **** does a great job ensuring the customers have an understanding of the dry out process and next steps.  Thank you for choosing **** Davis.
  • Review from Kathleen S

    5 stars

    03/05/2024

    From the moment we first contacted **** Davis they were responsive and quick to get working on a solution. The techs they sent out did a great job of being timely, communicating and sticking to what they said would happen throughout the process. They made a stressful situation a lot easier to navigate and manage.

    Paul Davis Restoration, Inc. Response

    03/07/2024

    We are pleased to hear the communication was great and the techs were able to process through your kitchen water loss efficiently for you.  Thank you for choosing **** Davis to assist you.
  • Review from Dave W.

    5 stars

    01/18/2024

    Very good service, went well, speeded service and clean up!

    Paul Davis Restoration, Inc. Response

    01/22/2024

    Thank you for choosing **** Davis.  We appreciate the opportunity to serve you.

    Thank you for taking the time to leave a review!  We appreciate you!

  • Review from Rodney M.

    5 stars

    12/20/2023

    I would highly recommend PaulDavis to anyone in need of home care, fire/mold/water damage etc? Easy people to deal with.

    Paul Davis Restoration, Inc. Response

    12/21/2023

    Thank you ****** for choosing **** Davis for your recent restoration project.  **** does a great job informing and educating his customers and strives to deliver a great service.  We appreciate you!
  • Review from Gail G

    5 stars

    12/09/2023

    Excellent response time, **** was amazing and educated us about each step of the process. We are thoroughly impressed and satisfied with the work and professionalism

    Paul Davis Restoration, Inc. Response

    12/11/2023

    Thank you for taking the time to write a review.  I am so glad **** was able to assist you during your water restoration.  **** takes the time to make sure the customers understand the process and to answer any questions.  Thank you again and I will be sure to share this with ****
  • Review from Deanna A

    5 stars

    11/20/2023

    Great job! **** is amazing and kind and did a great job getting ** all dried up! Love **** Davis

    Paul Davis Restoration, Inc. Response

    11/21/2023

    Thank you for taking the time to leave a review.  **** does a great job caring for his customers.  We appreciate you choosing **** Davis.
  • Review from Storm S

    5 stars

    11/17/2023

    Wanted to give a shout out and give a huge thumbs up to my company (**** Davis Restoration. Recently they took helping a homeowner that was truly in need of some help. Myself and multiple other coworkers didnt hesitate to give up their time to help the homeowner out and in her words changed her life around Im so proud to be a part of a company that does this and so much more to try and make sure we can help better the lives of everyone we come in contact with. Thanks again **** Davis for letting me be a part of the **** family and have that opportunity.

    Paul Davis Restoration, Inc. Response

    11/18/2023

    Serving people and helping people in need is a blessing and at **** Davis we are blessed to not only have the ability to help others, but we are blessed by the awesome employees who work to better other people's lives.  Thank you for being a blessing to *** and to those who work ************** every day!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.