Heating and Air Conditioning
Peterman Brothers Heating, Cooling, Plumbing & ElectricalHeadquarters
Reviews
208 Customer Reviews
Review from PATT E
5 stars01/30/2025
Excellent job done today by ******* **************** ******. Very thorough & professional. Work was completed & tested before they left! Friendly and will definitely request them again when needed! Thank you!
Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
01/31/2025
Patt, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Please let us know if we can assist in the future. Sincerely, PetermanReview from Steven S
5 stars01/16/2025
*** and **** were very professional , informative and friendly. I could tell they both take pride in their workmanship , as my install required Some problem solving. I was very impressed and pleased with their work and project outcome.Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
01/20/2025
******, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from Elizabeth N
5 stars12/26/2024
****** came the day after Christmas and spent roughly 4 hours diagnosing, installing and then removing our old water heater. He was beyond kind and helpful throughout the process. We were very pleased with his service and the overall quality of the experience. I would highly recommend ****** as well as the Peterman business overall. Excellent experience, thank you!Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
12/30/2024
*********, thank you for taking the time to send this review. We are happy to learn that the service and time ****** spent in your home was a positive experience. We appreciate that you are happy to recommend us to your family and friends. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from Edythe F
5 stars12/13/2024
Called back and scheduled appointment right away. Showed up promptly and diagnosed and fixed the problem. Reviewed all plumbing and fixed another issue on same service call. Very reasonable maintenance plan also. Pleased with the PetermanBrosPeterman Brothers Heating, Cooling, Plumbing & Electrical Response
12/16/2024
******, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from Dean W
5 stars12/07/2024
***** did a thorough job trying to locate our problem. I highly recommend Peterman. **** ******Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
12/10/2024
****, thank you for taking the time to send this review. We are happy to learn that the service and time ***** spent in your home was a positive experience. We appreciate that you are happy to recommend us to your family and friends. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from Patrick S
1 star11/29/2024
I joined Peterman's annual ************ plan at $18/month and got a check up of the furnace system including the Aprilaire humidifier. I had paid 7 months into the plan so no charge for the inspection but got charged $224.85 just for the humidifier filter on my credit card which Peterman had on file. ****** sells the exact same filter for $18.95 or $27.99 for a pack of two! I called Peterman's Indianapolis home office to demand a $200. refund and was referred to its **************************** A man from there call the next day and refused to refund that outrageous overcharge charge, saying it is Peterman's policy not to make such an overcharge refund. I fired them on the spot. They also will try to sell your on expensive HVAC products as high as $2850! I will never recommend this company to anyone!Review from Linda H
5 stars11/26/2024
I very much recommend Peterman Brothers HCP&E. I had a hot water tank leak. DJ came to my house for an inspection. He was on time and was very respectful to me and my property. DJ accessed the issue, showed me what needed done, and thoroughly explained my options. I felt very informed and zero pressured. I believe DJ treated me like he would have treated his own sister. 10/10, would recommend.Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
12/02/2024
Thank you for taking the time to send this review. We are happy to learn that the service and time DJ spent in your home was a positive experience. We appreciate that you are happy to recommend us to your family and friends. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from Susan E
5 stars11/20/2024
***** arrived quickly and solved my plumbing issue. He was very professional and kind. Peterman's is Reasonably priced. THANK YOU!Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
11/21/2024
*****, thank you for taking the time to send this review. We are happy to learn that the service and time that ***** spent in your home was a positive experience. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from Rhonda B
5 stars11/14/2024
I had a couple of issues, one with the prior labeling of the electrical panel. They quickly and very efficiently resolved all my concerns. They were very thorough, kind, knowledgeable, and I couldnt be happier with the work they did.Peterman Brothers Heating, Cooling, Plumbing & Electrical Response
11/15/2024
******, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Please let us know if we can assist in the future. Sincerely, Peterman BrothersReview from JEANNE R
5 stars11/12/2024
Great service and given several options for new furnace/air conditioner system. ******* and **** were great, very helpful and knowledgeable. Next day install very much appreciatedPeterman Brothers Heating, Cooling, Plumbing & Electrical Response
11/13/2024
******, thank you for taking the time to send this review. We are happy to learn that the service, technicians, and time spent in your home was a positive experience. Please let us know if we can assist in the future. Sincerely, Peterman Brothers
Customer Review Rating
Average of 208 Customer Reviews
Contact Information
Want a quote from this business?
Get a Quote
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.