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          Business Profile

          Auto Repairs

          Schmidt Automotive, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Auto Repairs.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            02/20/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            i bought a intake june 23,2023 from steve schmidt racing engines for an engine he built for me.He finally shipped the intake out to inductions solutions to have nitrous system installed on intake on August 1 2023.Inductions solutions completed there work in about 3 days and shipped the intake to me after receiving to find it was the wrong intake for my engine.I immediatly contacted steve and told him it was the wrong intake for my engine he then instructed me to send intake back to him and he would get correct intake after numerous messages left for him with his secretary he finally answer the phone around november 1st 2023 and said he had to send to his guy to have nitrous switched to o new intake becuase he didnt want me too have to pay inductions solutions to redo his mistake as of feb 19,2024 i still dont have my intake back.At this point he can send me my intake back completed or send me the nitrous system off the intake that inductions solutions installed and refund me for the ****** dollars he charged my credit card for intake or he can keep it all and refund me ****** for intake and the ******* for the work inductions soutions performed on the intake.Thanks ***************************

          • Initial Complaint

            07/13/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Steve Schmidt racing has promised several times to me and also told me that my already paid for parts have been delivered. I pre paid him $25000.00. he has lied to me so many times I can't even count. I believe my paid for parts have been in his shop but from what I gather he just doesn't care about shipping them

          • Initial Complaint

            07/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I took my 2006 ****** wrx in for service, they called a few weeks later and explained that the amount of work entailed to fix the engine would be more logical to rebuild the WHOLE engine. I agreed and paid HALF of the **** up front. THey told me it would be 6-8 weeks to finish. After being lied to many times about the car getting finished I began calling weekly, I would always be told it will be done on X date. the day comes and cars have Never been done, I call to leave messages and NO EVER CALLS back, then I the office gals got tired to dealing w/ me so they sent me direct to the owner Steve Schmidt of Steve Schmidt Racing/competition engines. I have left him 4 messages over a month's time- NO CALLS BACK! shop stole my money and now won't fix my car or even return my calls. I dont know what to do, they have caused me thousands and thousands of dollars between cost of insurance on a car for over a year, plates, registration, and this was our backup car. My wife totaled our only car and now we have NO car!! so now we have to rent or buy a another car all because of Schmidt auto. this is criminal actions keeping ,my car hostage. PLEASE HELP

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 48

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          8560 E 30th Street

          Indianapolis, IN 46219-1423

          Visit Website
          (317) 897-2995

          Customer Complaints Summary

          3 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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