Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Mortgage Lenders

Royal United Mortgage, LLC

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

590 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Sarah B

    5 stars

    02/07/2025

    An exceptional financial institution. Very knowledgeable and I was kept well informed throughout my refinance from start to finish My loan Officer , ***** *********, was friendly, courteous, and is a true asset to Royal United
  • Review from Patricia C

    5 stars

    02/07/2025

    My recent refinance with United Royal Mortgage was the easiest real estate financing transaction I have ever experienced in my life, and I have experienced many. I believe it was due to the kind and caring approach to the loan process by ****** *****, my loan adviser. ****** was incredibly knowledgeable about the process and very patient to answer my questions or concerns in thorough and clear language. ****** offered me options for my financing and explained each of them completely. I never felt rushed to make an immediate decision. Further, he kindly made the time to contact me regularly through the process to inform me of the status of the loan and to see if I had any questions. Amazingly, my refinancing closed in less than two weeks! ****** is a truly wonderful person with a big heart, and I am very grateful that I got the pleasure to work with him.
  • Review from Linda O

    5 stars

    02/06/2025

    Wow! Our experience with ***** ***** of Royal United Mortgage was great! ***** guided us through the process of obtaining a home equity line of credit. ***** was clear and concise and answered all of our questions with ease and professionalism. We shopped around for the best interest rate and ***** offered a full 2-3% less than the other competitors we spoke to. We would definitely recommend ***** to anyone seeking help with the loan process. Thank you ***** for a job well done!***** and ***** ********
  • Review from Judy W

    5 stars

    01/29/2025

    **** ***** is such a perfectionist in his transactions. I was so pleased with each and every step that we went through to get this loan closed so quickly. I will always use Royal United is ever needed again. I will also tell everyone to go straight to them for the best of service.
  • Review from Donna M

    5 stars

    01/28/2025

    Royal United Mortgage, LLC has a great team. We worked with ****** ******, **** ****** and ****** ****** throughout our process of refinancing and paying off all our debts. They answered any questions I had, even when I texted at night forgetting what time it really was. They were all great and very friendly. I'd use them again!
  • Review from Linda C

    5 stars

    01/28/2025

    *** was such a pleasure to work with! *** is very knowledgeable and caring! *** found the best options for me in my situation and made the process very easy.
  • Review from Tammy T

    5 stars

    01/28/2025

    ***** ***** at Royal United Mortgage was very professional, and personable. He answered every question I had about the whole process and was very understanding when I had questions and concerns. Thanks again *****, for your professionalism and diligence in getting my equity loan approved.
  • Review from Rebecca L

    5 stars

    01/28/2025

    I recently worked with Royal United Mortgage and loan advisor ***** *******, and my experience was fantastic. The loan process was seamless and efficient, making it straightforward rather than stressful.***** was knowledgeable and attentive, clearly explaining each step and keeping me informed throughout. The Royal Mortgage team demonstrated professionalism and organization, handling documents promptly with no delays.I highly recommend Royal Mortgage and ***** ******* for anyone seeking a loan. Their dedication to customer service made my loan process easy and enjoyable. Thank you, ***** and the Royal Mortgage team!
  • Review from David W

    5 stars

    01/25/2025

    Great experience. Things worked out about as smoothly as I could have hoped for. Would definitely use again and will refer anyone I know to them if they are in need of Royal Uniteds services. Top notch.
  • Review from David B

    5 stars

    01/23/2025

    This has been a great experience. I enjoyed doing business with this company. We are happy & glad we found this company to do business with. Loan officer was wonderful

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.